Horrible customer service! My friend and I went there and we haven't finished our food yet when suddenly the waitress came and immediately cleaned our table. We were absolutely shocked. We obviously haven't finished eating and we don't know why the waitress was such in a hurry to clean up. This happened just around 7:30pm, far from closing time. Won't come here again. If you want to have good food and good customer service, I recommend you go...
Read moreOverall very nice restaurant. Good service, clean and well fried tonkatsu. Like most tonkatsu chains, unlimited cabbage, side dishes and miso soup.
Highly recommend the black fur thick cut pork fillet tonkatsu set, very tender and juicy fillet. Their toro is on the oily side for me. Their picked daikon and the seaweed sides were yummy.
Will...
Read more上星期日(2020/10/11)中午去了餐廳,才知道原來店家是個斤斤計較成本的店家
去過勝政,勝博殿吃里肌豬排時,當服務人員送上芝麻時,因為喜歡豬排醬汁的芝麻多一點,所以總是向服務人員要多一點芝麻,而勝政,勝博殿的服務人員也總是會多提供
這一天,去了這間餐廳,也做了相同請求,但是服務人員竟然回答「我們的芝麻是固定量喔,沒有在多給的喔!我會再給您多一點」⋯⋯
而後,餐點中有一份炸蝦排,有附塔塔醬(少的可憐),炸蝦排被切成5等份,在食用二等份之後,塔塔醬已經快沒有了(天啊)。向服務人員説已經沒有了,要再多一點塔塔醬時,服務人員的回覆也很儍眼,服務人員説「要多一點,還是要再一份」,我詢問有什麼不同嗎?服務人員回覆「多一點,我會準備多一點,如果是一份,就會和前一份一樣,因為那是固定的(總公司規定)」,這時的用餐心情已經大受影響了,完全不想在這間店待太久,就回覆服務人員「一份」,服務人員果然送來一份,如照片所示,真的是一份,連碟子的底部都填不滿的塔塔醬⋯⋯朋友和我只好勉強的用這麼少的塔塔醬把剩下的三等份炸蝦排吃完,朋友甚至必須要把最後一塊蝦排用筷子夾住,然後努力的在小碟子中找尋所剩不多的塔塔醬,然後又很努力用筷子夾住炸蝦排努力在小碟子中沾醬,還必須筷子夾住炸蝦排努力在小碟子中像冼碟子一樣在那努力的用炸蝦排把小碟子內圈抹除一圈找尋所剩不多的醬才吃完最後一等份炸蝦排⋯⋯為什麼要吃得這麼辛苦?去勝政,同樣點炸蝦排,炸牡蠣,同樣要多一點的塔塔醬,勝政的服務人員,馬上送來多的醬⋯⋯相對於這間店,大氣許多
用餐心情大受影響,真的不想多待,連服務人員詢問要不要加點高麗菜,飯,湯(我在勝政用餐,一定加點),直接説不用,只想快點離開那裡
結帳時,櫃檯人員問我服務還OK嗎?本來不想講(反正以後也不想去了),在櫃檯人員再次詢問時,我提了「多要芝麻」和「沾醬」的事,我得到的回覆「這是總公司的要求」⋯⋯原來相對於同樣是日式豬排店的勝政,勝博殿,幸子豬排的總公司是這麼小氣的公司, 連給個芝麻和塔塔醬都哪麼小氣
櫃檯人員又補充説明「店面在實際營業中,知道客人會有多要芝麻的需求,也都會因應現場需要去滿足客人的需求」,...
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