This was my go-to favourite spot in the area. I go there on average 3-4 times a week and loved the dim sum, the coffees, noodle bowls, etc. Tipped the servers quite often. The last time I went there, I was busy trying to keep a bunch of flies away. I didn’t see that one slipped into the tiny hole where you put the straw into the drink. It landed on one of the ice cubes then eventually drown into my coffee. I’ve drank two sips so far.
I tried to get the attention of the servers for about five minutes, they didn’t see me. There were two other tables at the time and me being a regular customer, I was waiting patiently. Eventually the waitress walked over and I told her a fly slipped into my coffee. Would it be possible to replace it? She nodded and continued to clean not one, but two more tables very slowly then walked over to key in my order and slowly walked around the bar to make my coffee. Umm… wth? Im usually a very patient person but I also work in the restaurant industry and this would not happen with my staff.
At the end of the meal, she handed me my check and I asked if there was a mistake because it says “2 Caramel Macchiato” and the waitress just stood there staring at the receipt waiting for me to pay. And I looked at the guy (assuming a manager), he looked at me and then looked away. So here we are.. I’m writing this review for the owner to see how her customers are being treated when she’s not around. I would like to believe she’s a lovely person because I’ve seen her around many times before and she seems to care about her business. You’ve lost one very loyal customer and if this is how you want to keep going you might keep losing “just one customer” on a weekly basis. Farewell,...
Read moreBeautiful, cute ambiance - reminds me of cute Korean/Japanese cafes. Location easily accessible from north Phuket (I rode a motorbike). Lots of local Thai people/families/couples/friends were dining here. Not the typical ‘dim sum’ / ‘yum cha’ place I was expecting (this is coming from an Aussie/American viewpoint). Stewed pork was bomb👌as was the half coffee/thai milk tea. The dim sum items are stored in the display fridge; you choose your items, put them onto a tray and they’ll heat up for you...
Read moreThe first thing to mention about Dimsum House is that it’s a beautiful place. You can sit both indoors and outdoors, and everything is very clean and well-maintained.
The food is outstanding, and as the name suggests, they serve excellent dim sum.
The service is very friendly, the food arrives quickly, and most importantly, it tastes fantastic.
Whenever we pass by, we make sure to stop and enjoy these...
Read more