Disappointed by the experience, mainly due to the service. They came over to take our order and we had to explain that we were still waiting to see the menus (20 minutes after being seated). It didn't improve. We ordered an appetiser (Hummus) & main course (salmon). Food was about average. Well presented but not particularly flavoursome. After trying to attract attention for about half an hour, we gave up and had to walk to the exit to request our bill.
The service charge is included in the bill, which might explain why it was so lax, as they earn it regardless. I felt a bit frustrated at being charged for it, considering our experience.
The ambience was quite nice near the pool, and so when you consider the photos online of how it looks, and how the food looks, you're led to expect a five star experience. But sadly they didn't deliver on...
Read moreWe came here in search of a 5 star breakfast and unfortunately we didn’t find one. The experience started well with a fun golf buggy trip from reception down to the Firefly pool restaurant. Coffee was good, but we were surprised that, in the land of delicious and abundant fresh fruits, the orange juices we ordered were from a packet. Big 👎🏻
While we were waiting for our food, they started hoovering and mopping around our table, which made us feel like we were not welcome. The food took ages to arrive and, when it did, the eggs Benedict and (from frozen) hash browns were cold. I told the waiter but they still charged us for them. Other dishes were bang average. Overall the food and service did not do justice to the beautiful setting, price or 5 Star aspirations of the...
Read more9.8/10 Part of The Pavillions experience. Everything except ham is halal so that's the biggest turn on right there. Amazing and fresh assortment of fruits, salads, from all over the world. Make your own juice if you don't want presqueezed kind. Omelettes, pancakes, crepes, coffee, tea of every variety. Menu change every day. Got to try authentic Chinese food that I may never have otherwise ordered ala carte. My kids who never eat eggs, ate them here because of the pleasant and frankly welcoming atmosphere. The only peeve is, they shouldn't leave any fruit or salad uncovered, as there are just too many insects flying. It is to be expected since there are an abundance of...
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