O'Gara’s Irish Bar & Restaurant — Restaurant in Pattaya City

Dear owner of O'Gara’s Irish Restaurant & Bar,

I sincerely hope that this review reaches you directly, for it is crucial that you fully comprehend the impact of what transpired at your establishment. As an entrepreneur myself, I understand all too well the importance of feedback. Rest assured, I will remove this post as soon as it has come to your attention.

Let me set the scene: my wife and I arrived at your pub at 10:22 PM, eager to experience the culinary delights that had garnered such acclaim in recent reviews. However, what greeted us was a disheartening lack of hospitality. Despite extending warm greetings, the lady behind the bar callously informed us that the kitchen would be closing at 10:30 PM, leaving us with no opportunity to savor any of the delectable dishes. To compound matters, she stared back at us with a demeanor that screamed indifference and resentment, as if she were a jaded soul wearied by the passage of time.

I feel it necessary to provide some context: while parking our car directly in front of your establishment, we observed two gentlemen who were merrily indulging in the early stages of their meal.

Allow me to be unequivocal - this incident not only reflects poorly on the reputation of your establishment, but it also exacts a tangible cost upon your finances. As someone with extensive experience in the gastronomy industry on a global scale, I can attest to the fact that every customer's experience carries weight, especially when it comes to their final assessment of a restaurant. It is not just our health and satisfaction that are at stake, but the very viability of your enterprise.

Permit me to offer some sage advice: instill motivation within your staff and keep them under diligent supervision. A warm and genuine welcome, coupled with transparent communication regarding closing times, can make all the difference in the world. Had I been properly greeted and informed of the impending closure of the kitchen, I would have eagerly consumed not just one, but two or three pints of Guinness. Alas, the opportunity for such merriment was mercilessly stolen from us.

I implore you to consider the financial implications of such lackluster customer service. Your staff's indifference potentially cost you not only our patronage but also the potential revenue we could have generated. If action is not taken, I fear the consequences for your business could be dire.

Thank you for taking the time to absorb my candid feedback. It is my firm belief that with fervent dedication to improvement, your restaurant can ascend to greater heights of success in this competitive market where every pennies (Bath) counts.

Yours...

Everything 5 star, attentive staff, great food and portions. Had the Knuckle, WOW. A Hearty Delight - Pork Knuckle Extravaganza!

I recently had the pleasure of savouring a scrumptious pork knuckle dish, and I must say it was a memorable experience. This German delicacy, also known as "Schweinshaxe," and it exceeded all my expectations.

Firstly, the presentation was impeccable. The pork knuckle arrived at the table with a beautifully crispy, golden-brown skin that glistened under the restaurant's warm lighting. The sheer size of the knuckle was impressive; it was a true carnivore's dream.

Upon my first bite, I was greeted with a symphony of flavours. The crackling skin was the highlight, offering a satisfying crunch followed by an explosion of savoury goodness. The meat beneath was tender, succulent, and well-seasoned, with a hint of smokiness that enhanced the overall taste.

The vegetables that accompanied the pork knuckle were equally delightful. The sauerkraut was missing, but the creamy mashed potatoes were a perfect complement. A dollop of homemade mustard added an extra layer of flavour that I couldn't get enough of.

One thing that truly stood out was the portion size. The pork knuckle was so generously portioned that I couldn't finish it in one sitting, making it an excellent value for money at 349-

In conclusion, if you're a fan of hearty, flavourful dishes, I highly recommend trying a pork knuckle. It's a delightful journey for your taste buds, and I can't wait to return for another serving. This dish is a must-try for anyone looking to indulge in a savoury, satisfying culinary adventure. Thai Tastic on YouTube approves with a Stick a Fork in Me I'm Done Review...

The atmosphere of this place is great. The seats and tables were roomy and comfortable. That’s all it has going for it.

The fact that it was 12:30 in the afternoon and there was only one other customer should have been a sign of what’s to come.

It was my first time going here. I ordered garlic bread, baked Mac and cheese and a beer. The beer was good. The garlic bread had uncooked, raw, crunchy garlic on it and the bread was barely toasted. The Mac and cheese was full of carrots, raw onions, and corn. It was bland and even with lots of salt and pepper tasted like I was eating paper with uncooked bits in it. The photos are actually of their “baked Mac and cheese”

The staff at first was friendly and attentive. That quickly changed. As soon as the food arrived, the rest of the time three staff members were just huddling around their phone and totally ignoring the restaurant. I tried to get another drink without success. I was not going to stand up and walk to them to ask for a drink.

When I finally checked bin, she came to get the bin and said nothing, even after I left most of the food uneaten and I said thank you. When standing to leave I waved bye and said thank you and not one staff even looked up to acknowledge it.

Food terrible, staff terrible. Such a shame because the place itself was super nice inside. I would give this place a pass. Much better...