THE IVY Steakhouse & Seafood Restaurant — Restaurant in Trinidad

Restaurant Week: $250 menu. Nice ambience and decor, the service was polite and timely. Issues started during the food service; some parts of the orders, such as sides and the done-ness of steak, were confused, meaning we had incorrect orders. We decided not to raise the issue at the time, but more problems started showing once we began to eat. One of the steaks was not properly rendered, so the fat was undercooked and unappealing. The rice had this soured taste that was especially noticeable once your mouth was cleared. We reported it to the staff, but they used the excuse that it was the spice blend, coriander, and bayleaf, the chef used when making the rice. It was not the taste of either coriander or bayleaf. It was the taste of spoiling rice and the slimy mouth feel reinforced the idea. The burger patty had a lot of filling, which is breadcrumbs used to pad the burger and stretch the meat. Additionally, nothing seemed very freshly done. The fries were warm but not as though they came freshly from the fryer. Also, with the plate not being warmed, the steak ended up being lukewarm at best. Desert wise, the peanut ice cream while tasty and rich was icy, a small but noticeable factor. The chocolate cake was well done, as was the tiramisu, although they ran out so our full table could not get their order and had to get the chocolate cake as the...

The food was excellent. Excellent presentation and taste. Both the lamb and steak was done to perfection. We may visit again just for the food. However where this restaurant fell short abysmally was in service. Maître D went to scour for our reserved seats only to then escort us to a table that had to be cleaned. The table layout of the dining area needs to be improved, our table's fourth side was pushed against a wall and too close to their faux plants.

Our server was clearly inexperienced and did not even attempt to make up for it with pleasantness. Forgot to put in our appetizer order and then acted like he never received it in the first place. Drinks took longer than the food to arrive, and were mediocre.

Apart from the food, this place has a long long way to go to even be considered fine dining. I think we forget that the ambiance, service contribute just as much, or even more to...

230$for 3 scallops 695$ for Ribeye steak Garlic infused mashed potatoes had no flavour No main dish for vegetarians/vegans

Baked Mac and cheese was good Tofu was okay

Service charge came up to 1000$ and after we ( group of 5) didn't tip, the server became unpleasant. Why would be pay on top of the service charge when the server simply took our order, brought our food and checked if we ready to pay yet. 1000$ is enough for simply doing your job, if the server would've been really nice or checked a couple of times making sure everything is alright ect then we would've given a tip.

Overall a disappointing experience, the place looked fancy so we expected the food & service to be on a...