Cold Stone Creamery Mushriff Mall — Restaurant in Abu Dhabi

Customer for 6 years . Seeing the brand going down the drain . Pathetic quantity and almost melted icecream . Cold stone . That’s a joke . It’s liquid stone .

Customer service Ms Simran . - need to work on customer skills . When asked about the problem . Well that’s standard quantity . 8 ounces . Like I need to check it . Doesn’t listen . Had to tell her two times which toppings and another two times not to mix the ice creams . No interest in the customer . It’s just a job and this is my SOP . Didn’t even give me a tissue with thr icecream . Had to ask for it . Small things but make a big difference to brand image

Sad to see such a brand...

The cake was delicious, but the handwriting was really disappointing. The person who did it didn't do a good job, so next time you order, make sure to ask who will be doing the handwriting because it seemed rushed. You pay a lot, and then the handwriting is really disappointing. The person we gave the cake to was probably sad because it looked like we didn't care about the cake. Sorry to say this, but that's the truth—an honest review. However, the cake...

We always have a great time at Cold Stone Creamery in Mushrif Mall. The staff are very warm and welcoming, always smiling and friendly. The ice cream is super tasty and fresh. Yes, it's a bit more expensive than some other places, but honestly, the quality and the whole experience make it worth it. My kids absolutely love it. Every time we go out, they ask for Cold Stone. It’s become our little family treat spot. Highly...