Yuchi Cafe Dubai — Restaurant in Dubai

I am a regular at Yuchi with my family as my daughter loves the desserts and we love the coffee but I am sad to say this is the last time I will visit thia cafe as the service was disappointing and left us flabbergasted today! While we were in the midst of our coffee we were approached by Indira asking to move us to another table as she had to move the "display table" from its regular place close to our table. When we refused, as we were already half way through our coffee and cake, we requested her to wait a while, she said no problem and came back with two gentlemen and started movi g stuff around anyway. She got someone to come and "sweep" near our table while we were having our coffee and was unapplogetic. The only time she reacted was when I started to take these pictures. She came to say that the mall had timings and she had to move these things at that time, which is ridiculous! If that is the case youll should reserve the table so no one sits there. When I asked her if she would request a UAE National to move tables she said yes she would ask even the prince or princess of UAE to move if they came! Such bad attitude. She kept arguing near our table inspite of asking her to please leave us alone and assuring her that we would be gone in a few minutes so to allow us to have our coffee in time! She kept arguing and was disrespectful and finally was taken away from our table by Manila and Joyce, where she was seen arguing with them too. Manila, Joyce and a gentleman(from the Yuchi kitchen maybe) came to apologise and agreed that she was being unreasonable. They emphatized with us and offered a free coffee, but we refused. We paid for it and left. Unexpected behavior for such an elegant cafe, sad that we will never ecer go back, we emphatize with the staff there who work under her as they seem to be distressed and unhappy too. On another note, while we were there, we saw another couple pass by who shouted out to say "we care more about our trolley than your coffee!" Because another negative greeting you are first met with when you enter the coffee, instead of a plesant hello is; "please leave your trolley outside, as per our manager we are not allowed to bring the trolley inside, speak to the management if you have an issue". This happened to us right before the entire fiasco mentioned above..but Id rather not get into the...

Dear Yunchi

I wanted to take a moment to express my appreciation for the exceptional experience I had at your coffee shop. I have been a regular customer for some time now, and I am continually impressed by the quality of your coffee and the outstanding service provided by your staff. Special thanks to Indra.

Firstly, I must commend your baristas for their expertise and passion for coffee. Every cup of coffee I have had at your shop has been consistently delicious and expertly brewed. The attention to detail in the preparation, from the perfectly frothed milk to the beautiful latte art, is truly remarkable. It's clear that your baristas take pride in their craft, and it shines through in the taste of the coffee.

Furthermore, I have always been greeted with a warm and friendly smile from your staff. They create a welcoming and cozy atmosphere that makes the coffee shop feel like a second home. The level of customer service provided is exceptional, with staff members always willing to answer questions, make recommendations, and ensure that each customer is well taken care of. Their genuine enthusiasm for coffee and dedication to providing a great experience is truly commendable.

I also appreciate the cleanliness and ambiance of your coffee shop.

In conclusion, I want to express my gratitude for the exceptional coffee and service provided by your coffee shop and staff. It is evident that you have created a special place for coffee lovers like myself. Thank you for consistently providing a wonderful experience, and I will continue to be a loyal customer and recommend your coffee shop to others.

Best...

Despite having passed by Yuchi countless times while visiting Silicon Central, my recent visit marked my first experience at this cafe, and it was an unforgettable visit.

The service staff here exemplify hospitality at its finest – they were not just nice, but exceptionally helpful and friendly. Their commitment to going above and beyond truly stood out.

Now, let's talk about the food – it was nothing short of perfection. Every dish was not only tasty but also visually appealing. I can't recommend their menu enough.

Yuchi offers great value for money. The staff's attentiveness and commitment to customer satisfaction add to the overall exceptional experience. What's more, the prices are remarkably reasonable, and the cafe's ambiance exudes a high-end vibe without the hefty price tag.

The drinks were incredibly refreshing, making it a perfect spot for a break from the hustle and bustle.

The interior of Yuchi is a masterpiece – beautiful and cozy. The cafe's atmosphere and aesthetic are simply amazing. What's more, it's a welcome surprise that it's not crowded, which is always a plus for me.

Yuchi has left an indelible impression, and I can't wait to return. This cafe is a must-visit, offering an extraordinary blend of great food, stunning ambiance, and...