Booked Poldino's, as we heard great things and was recommended to us, and thought it would be a great place to stop by before our gig. We attended with my 73 year old grandmother and friend, and we were met with a rude gentleman of a server (I'm guessing the owner/manager) on entrance. My gran accidentally followed the young waiter to a table he was setting up, as she thought he was taking us to the table, before the older waiter abruptly shouted "excuse me, where are you going? I haven't got your table yet" in a rude manner. Our friend tried to joke about it and say "oh she's away to help you guys out" before he condescendingly said "no we have enough help already thank you very much". We then gave our name for the table we booked under, and he said he couldn't find us, until a younger member of staff seen the name on the screen. Then he tried to make a joke out of the name we had as it was booked under the wrong name, but we felt really uncomfortable by this point and taken aback by his manner. But we preceded to take our table and order. We all can have a joke, but this was not the kind of attitude of someone having a laugh with their customers.
Towards the end of the meal, we seen an elderly customer waiting for his wife while she was in the bathroom, before the older waiter came over, and abruptly told him to move as they were setting up another table (the elderly man could have done with a seat). By this point both our tables had only been seated for just over an hour. This experience has left us quite disappointed considering there was such good reviews, I couldn't fault the other waiters that served us, but were very put off by the first gentleman. Very unwelcoming and not how customers should feel when walking into a restaurant for...
Read moreIt's been quite a few years since last in Poldino's and we'll be back quicker next time. The staff were both friendly and very professional We had starters of Calamari & Homemade chicken liver pate. The Calamari was nice & I would have it again, but the coating was a little soft for me. My partner Had the Paté which was really nice, but she was not impressed with the paper thin flat breads. Crusty bread or toast would have been preferred, but she still enjoyed it. We had a side of BRUSCHETTA which was nice. Mains Were the BISTECCA ALLA GRIGLIA which was Sirloin Steak & Asparagus, 1/2 tomato with Roast Veg & Potatoes.And SALMONE DELLA CASA which was Salmon fillet in a cream, smoked salmon & dill sauce with roat veg & potatoes. The steak was terrific. We both thought the roast Veg of Carrots & Courgette was very nice & they worked well with the steak and also the Salmon dish. We were both full after the 2 courses & we could not manage a Desert so well done for...
Read moreIf you’re searching for an authentic Italian experience that blends impeccable food with warm, exceptional service, look no further than Poldino’s Restaurant and Pizzeria.
From the moment we walked in, we felt welcomed as if we were part of the family. Our waiter, a wonderful gentleman who has been part of Poldino’s for 27 years, was not just attentive but also incredibly engaging and knowledgeable. His hospitality alone is a reason to visit again.
Now, let’s talk about the food. As someone who requires gluten-free options, I was absolutely delighted by the gluten-free pasta Bolognese. Rich, flavorful, and cooked to perfection. But the showstopper was the lasagna according to my colleague…her words, “simply divine and the best I’ve ever had.”
Poldino’s isn’t just a restaurant; it’s an experience. One that I’ll be raving about for a long time to come. Highly...
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