The Lemon Tree — Restaurant in Ashford

Me and my family chose this place for a light snack and drink as non of us were hungry enough for lunch. We were seated promptly and our drinks and food were ordered and brought to us by two lovely ladies. Both of my parents had a cappuccino in which both said were nearly cold and not great in taste. I, myself had a shmoo chocolate milkshake which in itself was refreshing but was disappointed to see that they do no not fill the cup it comes in to the top, so I had half a cup of milkshake. Both me and my Dad had two well toasted crumpets, dripping in butter with a lovely strawberry preserve which there was plenty of. But what my Mum and Gran decided to had for food was disappointing. They ordered a cheese and chive scone each but what they got was a dry plain scone with cheese on top and a few bits of chives mixed in the dough which my mum believed to be the same dough used for the fruit scones because it had a sweet taste to it. My mum and Gran could not finish their scones due to their lack of good taste and this left my Dad feeling guilty for choosing the place after seeing that the cafe was busy which he took as a good sign. At the end we had agreed that if asked we would comment on the scones but believe it or not the man who gave us the bill and saw us out did not even ask if everything was okay which was the last...

Me and my girlfriend was seeing if we wanted to rent there room out for our baby shower and have been communicating through email. In the email they said if we could pop in after 2 as that is there busy time. So I went to see it last night and what a terrible experience that was. Who I ever I spoke to which was a man, looking at the reviews I'm guessing he was called nick as he seems to be getting alot of comments on how rude he it. He was one of the rudest people I've ever spoken to. Start off he said I needed to have an appointment even though the email said we could pop in when ever after 2. Decided to stand pretty much on my feet like he was trying to look down on me. Showed me the room for 2 seconds, when asked about menus he replied with they are just on the website. His attitude was disgusting im surprised they even get customers with his terrible people skills. When finally seeing the menu it wasn't anything special what so ever. It is the same menu if you was just to go and sit there to eat. To be honest I was so disgusted and shocked on how he spoke to me I couldn't get out there faster. He was no help what so ever and I'm glad we didn't have it there as I didn't feel like what I wanted to give them our money. To be honest looking at all the reviews you need to work on your people skills....

Very disappointed today - we have been there on numerous occasions and have been extremely happy, but today, well, firstly we were waiting to be shown to our table, by the board by the door, and behind us came in another two people (two more to come from what we heard), whom one of the employees recognised (who wasn't wearing black so could have been management as I have seen her before), and called them over and got them seated without acknowledging us or anything - we may as well have been invisible. On us making a comment, she then came back and took us round to far end of the restaurant, gestured with her arm to any of the empty tables. She never returned to us to see if we were ok. We sat there for 15 minutes without anyone coming to us with a menu or ask for drinks. Whilst sitting waiting for the 15 minutes, a waitress came twice to clear and relaid a table which was next to ours and just totally ignored us. Eventually another older waitress came to see if we were ok and was very apologetic and dealt with us very efficiently. However, due to today's events, we will not be visiting The Lemon Tree in Tenterden in the...