The Wentworth Arms — Restaurant in Barnsley

"Well you're not really customers you don't spend enough"

Rude owner, was upset with us for bringing snacks which is fair enough if they're house rules but the attitude of the owner and the way he spoke to us was gross.

UPDATE TO CLARIFY SOME POINTS FROM THE OWNERS REPLY

I'd got to the Wentworth at about 6pm, 2 hours before the quiz started my friends joined me at about 7 - I'd had 3 pints of coke by the time they arrived as I walked it from town. The chinese takeaway my friend had brought and he bought a drink from the bar immediately after putting the food down. -The issue wasn't the food, it was the way the owner spoke to us that was the problem, and following us outside after we left to continue to speak aggressively.

As the owner was drinking I think there's some confusion about the events as the confrontation took place outside, without his daughter after we'd left. I don't drink, and remember the events fairly clearly.

The problem was not the policies around food but the way the owner behaved and spoke to us. Which we tried to explain outside away from other guests. I hope this clarifies things from our perspective :)

RE the 'nobhead comment - If this was the issue, why was it not mentioned outside once? We were confused and surprised when we learned someone had meant to call you a nobhead. We thought initially you'd come to apologise for the tone as it seems logical you wouldn't want to lose custom? Esp as we've been coming for last 5-6 weeks every Sunday, with 3-6 of us and we'd planned to bring another couple of our friends the...

During our time at the Wentworth arms, we had a poor experience with owner of the bar, after attending the Sunday quiz weekly and for quite a long time now, we were approached by the owner in a condescending manner talking about how “things aren’t free” and spoke about “what paid the staffs wages”, stating that the quiz was going to have an entry fee from now on which we wouldn’t mind doing as we pay for them at other venues. He spoke how we came in weekly and didn’t pay for drinks, where on this occasion for example, we were in over 4 hours where we (a group of 7) bought multiple food and drinks each and raffle tickets. This was directed only at us. After questioning whether this was only at our group, we were responded by the owner with a rude and patronising tone stating we “didn’t understand the reality of it”. As loyal customers, it is upsetting to see how our business is unappreciated as we come in weekly buying drinks and raffle tickets with the occasional food purchase. When asked for specifics on who wasn’t buying drinks or more specific details on the problem he was seeing, he couldn’t answer and tried brushing it off and changing the subject. Sadly we can see this is a common problem from him, as previous reviews show this isn’t the first time this has occurred. We loved going for the Sunday quiz, and is a real shame this has been...

Visited the Wentworth Arms for the Sunday pub quiz, which is great, and have been doing this with friends for the last four or so weeks. I’m vegetarian and, as the snacks behind the bar are a little limited, I usually also take a chocolate bar or something along, this has never been an issue. This week I’d bought a couple of drinks (Diet coke as I don’t drink alcohol) and some crisps from behind the bar, and also took with me a chocolate bar. Part way through the quiz I was approached by a man, who turned out to be the owner, who sharply told me, this was not a “bring your own buffet”. I have no issue with being told not to eat snacks not purchased in the pub, if that is the pubs policy, but it didn’t have to be explained in such a rude manner, so I decided to leave the pub. My friends also left at the same time. As we reached the other side of the pub car park, the owner decided he wasn’t done, and came out to further make his point. He explained I “nurse a pint of coke all evening” (I’d actually spent £10 in the 90 minutes I was there) I’m “not even a customer”, as I don’t spend enough and then tried to educate me on what pays the staffs wages. After it became apparent how unreasonable he was, we walked away.

In summary, great quiz, lovely bar staff, very rude owner! I won’t...