Edit in response;
The way you have responded tells everyone all they need to know
The table you moved me from was not reserved - the other group complained about the noise at one end and you told them to sit on the table I had occupied while waiting for my partner to join me
As for swearing - how could any of you possibly hear anything?
The shift manager was literally stomping around trying to look busy and authoritative, the young lady behind the bar was generally staring into space while the young man made drinks.
But I'm glad you have stated in open forum you find it acceptable to bark orders at customers and make them feel unwelcome.
Xxx
1445hrs Saturday.
Busy enough; loud group enjoying their afternoon no issues.
Ordered drinks at the bar and after ordering summarily dismissed to stand at the end of the bar like I was in the way.
Sat on an empty table
Another group had complained about the noisy group and I was told that "this table was taken" by the bar staff.
Table was neither taken nor reserved; I was simply hoofed off and offered the noisy table because the other group complained about the noise.
Avoid - the "hen party" were the primary focus of the bar staff and I was treated like furniture to be moved around as it suited them.
No worries - I will not book my...
Read moreArrived at duck and tipple after a bottomless brunch in Basingstoke, and we were met by an unfriendly and quite frankly snobby attitude. When we arrived we were not greeted as expected as just normal people trying to have a good time. We were told that we basically may as well go because they had a brunch coming in shortly and service would be slower, despite this we decided to stay. Upon going to the bar ask asking what beer they had on draft the bar staff responded with “you better try it first because we don’t sell Wetherspoons beer in here and you might not like it” which is just downright degrading and no one should be spoken to like that especially by someone you’re trying to buy something off of. Honestly I would just go to spoons because it’s a much better atmosphere and doesn’t have the snotty and awful atmosphere that the duck and tipple has, which is quite frankly ridiculous for a pub in...
Read moreWent for Bottomless brunch with a friend today, the table we were assigned was split by a large square of plastic, which reminded me of prison glass. They said we could move to the other side to a high table and stools which was fine but a little uncomfortable. The rules of the brunch were explained so quickly it was impossible to take these in, I went to get my friend another drink and there was confusion and I ended up paying for another (this was later refunded), however I feel I was spoken to condescendingly and made to feel stupid for not quite understanding to process. If you go, make sure you bring the empty glass to the bar or you won’t be given another drink. Cheese and meat board was nice, nothing outstanding. The venue itself was gorgeous, really nice decor and good amount of space. Personally don’t feel it’s worth the money so wouldn’t return...
Read more