Royal Exchange — Restaurant in Basingstoke and Deane

Would have been a decent place to go for a fun night, except when we got our drinks and sat down, we found ants floating at the top. The staff were really friendly and kind enough to remake the drinks for us, but the re-made drinks still had ants floating in.. The friend I was out with spotted ants in one of the bottles they were pouring drinks from... Pretty nasty. The staff weren't rude about it. They refunded us for our drinks and were genuinely very nice and helpful, but I probably won't be going here again as clearly hygiene when it comes to drink prep is ignored. If we spotted the ants in the bottle, the bartenders should have noticed too - slightly careless if you're working behind a bar serving...

I usually don’t leave negative reviews, but I felt extremely unwelcome here. An older blonde staff member was very rude when we arrived at a table that hadn’t been tidied. When we explained the mess was already there, she refused to clear it and repeatedly muttered “disgusting” as she walked past. On top of that, we caught her gossiping to other staff about us. This unprofessional and hostile behavior made our visit extremely...

Fridays and Saturdays for the Red Rooms event are always amazing. Great music and vibes and not witnessed any trouble at all. Bar staff are super friendly and the owner is lovely and really can tell they want you to enjoy yourself and have a good time. 110% recommend for a...