Morrisons Cafe — Restaurant in Bassetlaw

Food was absolutely horror, I’ve dined at the Morrisons cafe for around 14 years and I just had my first meal from there in a year and a half. I ordered a standard English breakfast using the 2 for 1 deal but I don’t think the meal was even worth £5.

The staff were pretty much non existent, meal was dry, cold and lacked all flavour. Perhaps they got new recipes? I believe the mushrooms used to be prepared with butter and had a rich flavour but now when I chew into it, it lack all flavour and was cold. We ate one bite of the bacon and left it due to it being cold and far too soft and rubbery. The poached egg was decent but pretty much everything else was awful. The mocha that day tasted bitter along with the latte and the coco powder can was filled with some kind of brown granulated sugar?

The tomato and basil soup was okay at best as it lacked any real flavour and tasted like a year 3 child made it in cooking club.

All in all I would say that the managers need to eat this food and then hopefully they will see what a waste of resources the...

Visited 6/6/22 When asked how long is the wait for food (at this point I had waited 45min for one meal), the woman replied, "are you in a rush?" Seriously... Waiting 45min isn't exactly being "in a rush"! Perhaps acknowledge the long wait and just apologise. Slow service, poorly ran and they seem to have little insight into the issues they're having.

Previous visit: Since introducing the new "Brew" barista area its made service really slow and appears to have made staff even more stressed.

Today only one poor girl running between serving customers on the till, working on the barista area and also trying to serve food! Honestly the cafe needs more staff or a better system, since the queue to be served is long, the time to get a coffee is long (with customers served out of sync), being served food is a long wait and the poor cafe staff just seemed stress (with customers complaining and having to juggle multiple jobs).

I would've given 1* but I feel sorry for...

Been in today ordered on machine dinner came was wrong the poor young lad what was on drinks was way behind didn’t get drinks after waiting nearly hour asked for refund for drinks for a small woman staff was so rude talking about a few of us asking for refunds saying we was rude they definitely need to sort out helping to do hot drinks and learn staff manners we had to be places couldn’t wait any longer for...