Broadway Kebab House — Restaurant in Birmingham

Food is OK. We usually get chicken tikka on naan. The donner kebab is decent and chips can be tasty. Don't bother getting a slice of margareta pizza, on display it's barely edible and a waste of money. Fried chicken is OK of it's fresh. The chillie sauce & mayo (together) is recommended on chips or donner. It's the sauce combo that this shop is famous for.

Service is OK but it is a busy shop. Don't be surprised if you have to wait at least 30mins on a Friday or Saturday night, even if you have ordered over the telephone. The staff seem organized but on a busy evening the fryer should be full of chips constantly yet people have to wait for chips and then there is chaos once chips are ready and you are sometimes left waiting for another batch. hygiene isn't a priority, don't expect to see hair nets! Servers routinely pick up chips with their hands (no gloves) that slip off the wrapper paper and fall to the side on the service top and replace them on the paper. The same servers often handle money. You may see people skipping the queue who know the management and are regulars. One of the guys at the front isn't the best with customer care- I once ordered a chicken tikka and he asked me whether it was a small or large and at the time of the order the person on the phone didn't ask me whether I wanted a small or large but the server thought this was my fault and something I "should know". He (Pakistani immigrant from his accent) let's the side down and shouldn't be in a customer facing role in my opinion. They had an amazing server (Bilal) who has moved away and no longer works there and standards have dipped considerably since he left.

There is seating in the shop in the form of a couple of booths but it's not always cleaned. There are no toilets or hand washing facilities. There is only on street parking and that is difficult to find when the shop is busy. Some stupid customers have made a habit of double parking outside which is dangerous and inconsiderate. It's not the fault of the shop but they should maybe put up a notice to deter that sort of parking behaviour.

Historically, this was one of the best chippies in the Aston area but due to change in ownership a few times over the years the food quality has dropped and prices have gone up. I will and do still go here mainly out of reluctance and convenience - I wouldn't really recommend Broadway chippy especially to someone visiting Birmingham but it does the basics right-ish and is one of the better chippies out of a bad...

Two things anyone needs to know before going here.

The BEST chippy in Birmingham.

The WORST service I've ever known in an establishment.

You could phone order in good time, turn up and still wait a long time with no communication. It is so frustrating it makes me not want to go back, but the food is so good it always brings me back - and I'm from London, whenever I'm in Birmingham for in-laws I have to visit them.

It needs leadership and with corona going on, it requires a booking system that has order numbers generated so no one is left out and waiting around. There is no such thing as 2 metres in that shop. The problem is they already have a loyal customer base so put literally no effort into it...

Oh, I guess you can say a third point, but it has a 1 star hygiene rating and some of the things I've seen in a food rush, it is clear why they got that 1 star. I've never had a bad Broadway meal though, and my toilet...

Great food all the time is offered at the Broadway kebab house that you would expect from a reputable company that they are are, only using the finest ingredients as the food is prepared for you leaving you with a lasting impression of The Broadway kebab house. The sound of the sizzling and the cooking that is taking place as you wait is like sweet music to your ears is an absolutely mind blowing experience to feel on at this establishment, the have a huge menu to choose from which leaves you in excitement as to what you should try first. They offer eat in or takeaway and deliver on request right to your door step for you to enjoy in the comfort of your home. They offer great value for money allowing you to really be able to treat yourself and the family to a great night out without hitting your pocket to hard. I highly recommend The Broadway kebab house for finger licking...