Omar Khayam Indian Restaurant, Northfield, Birmingham (Fully Licensed) — Restaurant in Birmingham

Service was very slow... Took 10 minutes to order a drink. 10 minutes for the drinks to come and then we had to ask to order food after another 10 minutes. Staff just kept disappearing into the kitchen. Poppadoms and chutney tray were nice. Rice and ban bread OK but the curries had been made with lots of pepper which left a horrible taste in the mouth and gave us indegstion The worst was the chicken jalfrezi it was like eating grit. We had been asked just after the meals arrived was everything alright and at that stage it was as the pepper effect had not kicked in. The all staff disappeared. The next time we saw anyone was when they came to clear away, at which point I told them about the awful pepper taste. Another member of staff came to see us and basically accused us of trying to not pay for the Jalfrezi which was not the case. He was very sarcastic and patronising. When I said about the pepper he agreed that they used a lot of pepper in it and when I said that that is not the way to do it, he sarcastically said 'so you know better than us then' There was no point in any further discussion so we paid the bill, no apology and left and will not return. So beware... Don't give...

Absolutely disgusting customer service, started with a miss communication over popadoms, rather than try and rectify the situation (we were happy to pay for extra) we was left with non while the sad excuse of a waiter went off to try and see what had gone wrong. He then stated that my mate was eating my poppadom so i needed to speak with him, the man at the till shouted over the the restaurant "do you want a job" in a very sarcastic manner! It resulted in me not wanting to eat so i left my friend went to speak with them and they were rude to her and my partner also went to speak with him also rude to him, it resulted in us all leaving and hopefully leaving them with a lot of cooked food that went to waste you would think with a restaurant that had two other people in other than us on a friday night they would welcome custome but apparently they would rather be rude to the customers they do have! Will never step back into this restaurant and would never recommend!...

I will Not be having a meal from them again! Apart from chatting amongst themselves they then decide to take my order. After an hour and a half waiting for the food the chicken was so hard you could break glass with it. I phoned up to politely say I could not eat it. He was not pleased about my comment, saying I was the only one who has complained. And he said if I don’t like it go elsewhere, very rudely! I said please come and collect it and see for yourself. He wasn’t pleased at all but did offer to send another one. I gave back the chicken curry to see for themselves. To be honest I just couldn’t eat the chicken curry they replaced because I started to feel sick. But I did phone the owner up (the man who took my order) and I said will you please check the chicken to prove I was right. He said he would if he gets the time. Obviously he wasn’t bothered because I didn’t get a call back. I will Never order from them again! Bad service, Rude owner...