Papa Johns Pizza — Restaurant in Birmingham

Used this place many times, initially through the app, however, they so rarely got my order right I got fed up and started only collecting so I could check at the point of origin that the order was all there. The last straw, even having to collect and they've stuffed up on the actual pizza! Out of twelve online deliveries they got two correct and out of two collections, just one. The reason I persevered is because the actual food is delicious, but the hassle of contacting them constantly to complain and the standard "oh, here's a freebie" which often negates your ability to use the online codes, so becomes pointless, even MORE expensive to claim their apology freebie, means that finally I have to say I give up and won't be going back here again. I'll give a different papa john's a try but after my experience here, I don't hold out...

I had a Very bad experience. First time ordering. Ordered 2 extra large vegetarian pizzas for the weekend. Cold and disgusting look. Taste like frozen pizza. Tesco or Asda's frozen pizza is better and cheaper then Papa John's pizza. Garlic sauce taste like melted butter. Very watery. Very bad experience, waste money. Spoilt my day with my family. I am not writing this because I want my money back. I am writing this as it spoilt my day. You should work on your vegetarian pizzas and the colour of your pizzas. Will never ever recommend this company to my family or friends or anyone. Not happy. Whoever is reading this please do not order this pizza unless this is the only food left...

Been on a training course for the last 3 days and been provided with food from this branch each night, luckily we weren't paying for it as it's genuinely the most bang average pizza shop I've encountered for awhile. No health issues as others have mentioned but it's just flavourless, lacking in toppings and also the presentation you'd expect from a more expensive pizza place like this. I could go to any old pizza place on the high street and get a better pizza for the cost the company folk out to these guys. I'm basing this on three nights of meals...