FireHouse Peri Peri — Restaurant in Birmingham

I would like to make the public aware that today I felt like I would try something different so I thought I would give firehouse a try for the 1st time I ordered 2 half chickens an fries I was abit sceptical the whole time I was in the then I noticed the staff had disappeared round the back I could see a reflection of one of the staff smoking in the kitchen so on his return I ask him if he was just smoking an very simply he replied yes.. I paid by card but wasn't happy to eat from there as that's very unhygienic and disrespectful.. I asked for my money to be put back on my card as a refund he rudely took £15out the till an slapped it on the counter an walked of muttering under his breath I would hate to think how many customers have eaten b&h or Sterling...

First experience was bad delivered food without our naans then said we must wait 10mins and they delivered I wouldnt mind the shop is 15mins away that's without making naans so in our pjs we set off to return our food once there they guy was nice an apologetic not sure I would have been if he spoke to me the way I spoke him but all ended well fresh food and naan he even earnt a few extra quid from me buying stuff whilst I waited the 20mins for fresh food extras should have been free but food was on par have ordered since and again good was fresh and value for money....

The magic triad of poor quality food, which is either over or undercooked and that’s assuming the dish ordered is actually what is served as it’s frequently something completely different. Attempting to rectify problems is complicated by staff who speak very little English. The menu is extensive to the point of having too much on offer. Hygiene standards could be better, as could the inside and outside seating which has seen better days. Can I say anything good about this place? Yes, as of the time of writing it is closed which can only be...