Pastry House Birmingham — Restaurant in Birmingham

When you imagine a cafe, images of Ian Beale’s cafe (eastenders) or Roy’s Rolls (coronation street) might prop up however in the heart of small Heath, pastry house has reimagined that picture.

Dominating a prime corner in the Arab quarter of Coventry road, the place is the cornerstone of the local community. However their customer base spans nationwide where you will see people from all over the UK flocking this place. Their sweet delicacies are on display to attract your eyes and stomach as well as increasing your saliva making in your mouth. Tailored for the old and young, for families and the bachelors, their seating area provides comfort for all.

A halal eaterie that offers ample breakfast options such as omelette, beans, full accompanied by bread or paratha. There’s many lunch options such as paninis, baguettes with a wide range of toppings (my personal favourite being the beef panini). Or if you feel like a hot drink then they all the coffees you want or their famous Arabic tea which I love. You can have that with a variety of desserts, cakes and pastries.

Pastry House may have started off just serving pastries but it has evolved into a leading cafe of Birmingham offering everything to satisfy all...

Absolutely no manners what so ever! Came here to get some work done at 10:30am on Friday after travelling from another city. It was the only coffee shop open I could see. They only take cash which is inconvenient. I suspect this is to avoid taxes. At 12:30 they shut to go for prayer and told their customers to go. As I was leaving I was pulled over by one of the workers and told as a customer I was sat there too long and I had only ordered one coffee in the time I was there and insinuated that the table was needed by other customers (there was plenty of seating available and it was not that busy).

I had planned to have my lunch there as I’d already had breakfast elsewhere and stay to continue with my work.

I’ve never come across a coffee shop with such disrespect and lack of regard for the their customers. I was polite even after I was spoken to that way and I just left. I was made to feel ashamed and belittled and I will definitely take my custom elsewhere when I visit Birmingham again.

DO NO GO HERE! Your money is better in use elsewhere and plenty of...

We went to Pastry House everything was going fine. My youngest child needed the toilet. I went and asked the waiter if they had a washroom he at first said no. We started gathering our things to leave as my child was uncomfortable. Our food had just arrived a little while ago. The waiter could see that and he came up to us and said he will ask management. He had gone away for a few minutes at first he said in a minute we could use the washroom then he came back saying he couldn't speak to the manager. We felt sorry for the waiter as he was very accommodating but you could tell he wasn't given permission. He mentioned another restaurant where we could go to use the washroom. By law we shouldn't have needed to ask the waiter. He should never have been put in that position nor us. Pastry house seats more than 10 people, it serves food on its premises and it is open after 11pm especially in the month of ramadhan hence by law it has to provide toilets to its customers. Poor customer service...