Greggs — Restaurant in Bolton

Fantastic customer service ,Sarah joe and captin carl jonah and. sania are far the best in the gregs so polite so helpful and most importantly fantastic customer service amazing offers and always with a smile and communction ,manners and respect i study here every morning and get loads done and enjoy this accompanied with a great deal for 3.40 bacon n egg roll and a latte , i love coming here shows that customer service at this branch is very much professtional and freindly always five star from me asthats wht they all are thank you for you kindness...

Went in to purchase 2 pastries. There were two on the shelf so i asked for those. I was told that they were cold and i needed to take them home to reheat them. She then told me she's unable to reheat them and reiterated that i needed to take it home to reheat.

This experience was whilst I was on my way to work so the option to reheat at home seemed silly as the food has already been cooked and as a customer i feel like the option of reheating it should have been their job...

Went in this store to purchase a pizza slice and a pasty. Both stone cold, asked if they could be reheated to be told no. It’s not a hot counter. So I asked for a refund which I got but was then horrified that the pasty and pizza I had touched was put back on the counter for someone else to buy.. after saying I’ve touched them surely u can’t put them back on to sell.. my reply was oh someone will buy um. 🤦‍♀️🤦‍♀️.. I walked away quite shocked and...