I had the honour of actually meeting the owner! By chance I happened upon this place when in need of food. Long story. Anyway, I ended up in this restaurant with delightful, panoramic views over the Irish sea. I may have visited at just the right time or the one chance in a million, but the sun, dropping, faster than you think actually, was lighting the sporadic clouds with a golden, pinkish glow. It was all so idyllic. So I was lucky to meet the owner as they had, just, finished serving. We seemed to hit it off and he got me some food. Bloody Good food too! I'm awfully soft when it comes to hot food. I don't mind spice and flavours, just not heat, and I told mein host this. He personally cooked me some chicken, gently placed them to rest upon a base of lemon drizzled, green salad and then covered with thinly sliced onion and tomato. All this was assembled upon the lightest, home made, naan breads you will ever have the joy of experiencing! I won't name the owner because the internet is awful but if you ever find yourself in Lytham St Annes with a hunger upon you might I suggest Anatolia on the Sea front. Tell them George Pantaloni sent you for a...
Read moreThree Weeks ago on Friday evening, just to remind you with my visit, Never think to go there again because of the arrogant rude Turkish man, looks like the manager, I booked already before going , asked for a table for six , then we have my little daughter extra she is 6 months old for which I did not mention as she will not need a seat, a high chair, probably, then he offered table with no view at all, I asked for different table with a better view , he refused and started to speak about the safety as they offering hot food and staff like that, in a bad manner , I have been shocked from that way of talking especially with a restaurant has only 4 people eating inside, for which we left and went to Fish and chips restaurant, really I saw the different in people manner. Not sure why they dealt in that way, restaurant on the sea, Friday evening, 4 people inside, no surprise because of your attitude, how do you expect to survive ? But just to remind you man that we are paying money to enjoy, so you have to respect, Enjoy. Enjoy your view...
Read moreIt was a very bad experience for me and my family as he intentionally refused to welcome us to the restaurant, and I don't know why?
Hi,
Thank you for your response. However, I feel it's important to clarify my experience. I fully understand what "fully booked" means, and I respect any restaurant's right to prioritize their reservations.
What was upsetting wasn’t the lack of availability—it was the way we were treated upon arrival. A polite explanation and respectful communication would have been completely acceptable. Instead, we felt unwelcome and dismissed in a manner that was unnecessarily rude and unprofessional, especially with my family present.
Customer service isn’t just about availability—it’s about how you speak to people, even when you can’t accommodate them.
I hope this feedback is taken in the spirit of improvement.
Best...
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