Railway Hotel — Restaurant in Borough of Swale

We have stayed at the Railway Hotel for the last 5 or so years but since Donna and Dave have taken over about a year or so ago it has become a really wonderful place to stay, completely refurbished (and very large) rooms with everything one could want, en suite shower rooms, teas, coffees & biscuits etc, warm and comfortable with new carpeting throughout and dog friendly !!!....a bag of doggie treats were left for our little poodle on arrival, the Railway Hotel also has its own car park which is so convenient, it is at the top of the town and a 5 minute walk past shops, pubs and cafe's takes you right to the heart of Faversham town Centre, the staff are lovely and the pub itself is a real joy and everything that is good and what a pub should be, also they have a band a couple of times a month, B&B rates are exceptional for what is on offer, we have eaten there and the food is really good plus they are planning new menus and special evenings in the new year...|We would thoroughly recommend The Railway to anyone, couples etc who want to stay in Faversham, it is a lovely place to stay, eat and drink and UTTERLY convenient !!!!!!.........THANK YOU DONNA, DAVE & ALL THE STAFF for making our times in Faversham so much better !!!!!!!!!!...see you soon, Richard, Lesley & Percy...

Myself and partner stayed for two nights here in June. It is was beyond a joke, the first morning there were no staff anywhere in the building to serve us breakfast (which was included in our booking) and on both nights there was no hot running water. (Bare this in mind because they were serving breakfast the next day - not sure how the staff were washing there hands)👎. On top of that, the shower in our room was literally duct tapped to the wall, the kettle was disgusting inside (amongst many other things). On the final day when we went to check out the member of staff on site happened to be in the middle of a domestic argument which involved a lot of shouting/swearing etc by clearly a disgruntled parter. ||I have been seeking a refund for over a month now despite being told at checkout that a full refund would be sent back (via booking.com). I have rang the hotel 20+ times, emailed, asked booking.com for help (they cant do anything as they are channel partners) and ive even asked the pub owners (Shepherd Neame) but they also cannot get in touch with the person who leases the hotel. ||SAVE YOURSELF AND GO...

Myself and partner stayed for two nights here in June. It is was beyond a joke, the first morning there were no staff anywhere in the building to serve us breakfast (which was included in our booking) and on both nights there was no hot running water. (Bare this in mind because they were serving breakfast the next day - not sure how the staff were washing there hands)👎. On top of that, the shower in our room was literally duct tapped to the wall, the kettle was disgusting inside (amongst many other things). On the final day when we went to check out the member of staff on site happened to be in the middle of a domestic argument which involved a lot of shouting/swearing etc by clearly a disgruntled parter. ||I have been seeking a refund for over a month now despite being told at checkout that a full refund would be sent back (via booking.com). I have rang the hotel 20+ times, emailed, asked booking.com for help (they cant do anything as they are channel partners) and ive even asked the pub owners (Shepherd Neame) but they also cannot get in touch with the person who leases the hotel. ||SAVE YOURSELF AND GO...