Hunters & Carters — Restaurant in Borough of Wyre

I know they are a fairly new business and after reading good reviews booked and paid upfront for Mother's Day Afternoon Tea delivery on Sat 13th March. Received 2 hr time slot on the Thursday before between 12 and 2 for my in-laws. No delivery by 4.30 so messaged them. Told 2 drivers didn't turn up but delivery was en-route. Eventually turns up at ten to 6 that evening. In-laws had eaten by then as one is diabetic and needs regular food intake. They wrapped the food and had it the following day. I had to chase them. If they had communicated the delay the in-laws could have had a light lunch and saved the delivery until tea time no problem which was a shame as the quality of food was excellent and they enjoyed it the following day. Unfortunately it spoilt the surprise which could have been easily rectified. Staffing issues happen but customer service communication is important in retaining future business. Offering 25% discount on a future order after me chasing them was a waste of time as won't be using...

Went today for afternoon tea. Table was setup up waiting for us with bone China cups and saucers with matching plates and teapot. Cake forks and spoons. The service was spot on with friendly staff and the tea arrived which was laden with freshly baked bread with various fillings, cakes and savouries . The choice was exceptional with the offer of freshly made soup to warm us up. This was very welcome on such a cold and wet day. I have been to many places for afternoon tea (including the Ritz in London) and can honestly say the only thing that made that slightly better was the Champagne but it was significantly more expensive. This place is exceptional value for money and a more personal service and environment. I will definitely be visiting again. I can wholly recommend to anyone wanting to treat friends or family 💯 5 star experience. Thank you 😊...

I live in Cleveleys and yet have only just been made aware of this little gem of a place via a friend, I don't often venture that side of Cleveleys so if there is anyone like me that doesn't go down that way then I'll say you must, even if it's just for a cake and coffee, I had an afternoon tea to thank my friend, boy do I not regret it, it was amazing in fact it was outstanding..the best afternoon tea I've ever had..I will certainly go again, it was so nice I had to buy more cake to bring home..the roulade is only made for the afternoon tea's so didn't have it in the fridge for general sale, I was so gutted she let me have the last 3 that had been put away for afternoon tea's god bless that lady who now how to go home and make more..no other place I know would have done that, such a welcoming and friendly atmosphere it...