Three Lights — Restaurant in Borough of Wyre

A large family party of us went here on Christmas day and to say they spoilt Christmas for us was an understatement. When they eventually started serving us starters only a few of us received them. The rest was left waiting and wondering. They brought out two child starters and insisted we had ordered them, even though we only had one child in our company. I had photographs of all of our orders that I had personally handed in. They finally took the 2nd one back. Approximately 20 minutes later I went and asked when we would be getting the rest of our starters and said that this was not good enough. The young waitress came out, asked what we were missing and went back into the kitchen. She then reappeared, in tears (obviously being told off in there when it was not her fault) and asked again what was owing as she had forgot. She was distressed, poor lass. We calmed her down and told her not to worry and gave her the order again. When it was time for the main meal, we went to the carvery, the meat was new, that was good, but for most of our guests there was a lot of the accompaniments missing. Either no roast potatoes, hardly any veg, there was gravy when I was there but not for others. The dishes of cranberry sauce and mint sauce were empty even when I was there. These things had not been attended to or filled up for each table to enjoy their meal as they should. The desserts took that long to be served to us that 4 of our party had to leave for various reasons as we had been there about 3 hours already. This time they brought out 3 child desserts insisting we had ordered them! We sent those back twice. Two of our party ordered the lamb shanks for their main and they were stone cold in the middle. Again, they had to get up from the table to go and complain and change it for something else or wait longer for lamb to be ready. Not what you expect on Christmas day. The whole atmosphere was ruined and it wasn't just us, there were other people complaining and wanting refunds. A guy on the table in front of us told us that he got turkey on his plate, one ball of stuffing then he moved along and there was one roast potato left, no veg or anything. So he handed his plate back to them and told them to forget it and demanded a full refund. That guy had no Christmas dinner at all. That is the short version of how it went but it's the first and definitely the last time any of us will be going...

Without doubt, the absolute WORST service i have ever had, anywhere on this planet!! Arrived shortly after 5pm, no welcome from the grumpy waitress, queue of about 4 already at the bar ordering food, I asked if we wait to be seated or sit where we like, ignored. So with 2 hungry children, we chose some seats and proceeded to pick our food. I went to the bar, 1 person serving, nobody else in sight. Got to my turn (eventually), very little interaction apart from to tell me that there was no chicken gravy with the burger, no sub offered. Got drinks, paid and went to sit down....the clock went past 1 hour, kids doing their very best not to scream and shout with hunger, 2 portions of garlic bread csme after about 30 mins, hallelujah, devoured in milliseconds!! 1hr 45mins after ordering our food arrived, this after the FOUR other groups in the pub (yes only FOUR (not including the family that walked out) ) had complained (not us), food arrived with absolutely no apology, no recognition of the wait time. To add, had to get our own cutlery and request napkins, with no salt and pepper at the table, Ketchup in the dregs, oh and when I pointed out that all urinals and sinks were blocked in the male toilets, I was greeted with a sort of 'what are you telling me for' response. Having spent a lovely day at the water park in Blackpool and driving for miles to find a 'decent' place to eat, defying the kods want to goto KFC or McDonald's (wish we'd listened), this was a disgraceful experience, never,.ever waited that long for food, anywhere!! As a senior leader in the catering and hospitality industry, I am completely shocked that this place still trades! For the establishment, DO NOT respond with your usual copy and pasted nonsense as per the...

Down in Fleetwood on holiday so thought we would try the Three Lights on Herring Arm Road. Met by a young lady who gave us the choice of where to sit. Place was very clean and tidy so first impressions good. We went for the Sunday carvery and the place was already filling up and seats reserved. Ok for us as we where early but might be worth booking if in a more prime time. Our server was Michelle, excellent from the get go, Interacting with the kids with her vast knowledge of my little ponies. Ordering easy and efficient, Just right timings from ordering drink to ordering food. Michelle found us some kids size cutlery and activity's. Carvery set up excellent, very clean and well set out. Chef carving friendly and kept us right. Food excellent, Kids going crazy for the gammon. Turkey and beef very good also, vegetables etc top notch. Gravy sauce station very well done, also liked the separating bar between carvery and gravy station, Handy for putting kids plates on when you are sorting your own food. Desserts good, no complaints there. Cost wise, very very good value, I would actually say the carvery price is to cheap! another couple of pound on the regular and large would not be out of the way. If I am down in Fleetwood again I would not hesitate to use again. And a special mention to Michelle, She was excellent and made us feel...