(This is a Response to the review from Nasir Uddin.) Firstly I would like to say your so called āyoungerā brother who is a grown man thinks itās acceptable to use the ladies bathroom. (Trying to justify himself by saying younger brother,if your brother was a small kid it would have bean a complete different scenario but in this case it was 2 grown men). In no circumstance is it okay for an adult male to be inside the ladies toilets. This is not accepted and will not be tolerated at anams.The member of staff had seen your brother inside the ladies toilets and whilst you was also about to go inside, you was approached by staff. The staff member asked you & your brother what you was doing inside the ladies wc.He replied with the menās toilets was out of order. Baring in mind we have a poster saying āOut of order please use upstairs toiletsā. Iām sure your brother clearly read the poster if he knew they was out of order? After the staff member had told him hes not allowed inside there he decided to say āI checked inside there was no one insideā. Your brother really thought it would be acceptable to use the ladies toilets as no one was using it at the time. Is there no morals or respect?Thankfully there was no females using the bathroom at the time. You must understand how uncomfortable someone would feel if there was 2 fully grown men inside the ladies toilets.The staff member spoke to your brother in an appropriate manner that it clearly says āout of order please use upstairs toiletsā Our bathrooms are clearly marked with mens wc & ladies wc. This is no confusion or mistake as you had the audacity to tell staff you checked inside the toilets,if anybody was there before you went in. The staff member spoke to you in an appropriate manner until you decided to come back to him standing right up to his face. You were fully obstructing his personal space. The staff member was very patient with your brother. When this took place the staff member told you to move away in an appropriate manner,like any other person would. But no you was still there arguing trying to justify the fact you used the ladies bathroom and it was acceptable. You should feel ashamed and embarrassed of yourself. Please donāt ever come back. We value and respect our customers. What occurred this night was totally unacceptable and will never be tolerated at anams. You are not welcome back if you think itās acceptable for you to use the ladies wc.
This is a Response to the review below from Nasir Uddin. ⣠⣠⣠⣠ā£...
Ā Ā Ā Read moreDisappointing Experience - Lack of Cleanliness, Stale Taste and Unfriendly Staff.
I recently visited Anamās with high hopes of enjoying a pleasant dining experience, but unfortunately, my visit left much to be desired. First and foremost, I was disheartened by the lack of cleanliness and hygiene at the restaurant. Just after crossing the entrance door, you would find a sanitizer box fixed on the right side of the wall but to my utter shock that box was filled with water. I searched for wipes and I found them on the empty counter but they were dried up. I didnāt find a trash bin anywhere to drop those dried wipes. The tables appeared to be poorly wiped, floor was pretty dull looking and the overall ambiance felt unkempt. It made me question the kitchen's cleanliness, which ultimately affected my appetite and enjoyment of the meal. To make matters worse, the staff's attitude was far from welcoming. From the moment I walked in, there was a noticeable lack of warmth and friendliness. The servers seemed disinterested and were inattentive throughout the meal, which made me feel like an afterthought rather than a valued customer. The neatness of serving plates and bowls was questionable. As for the food, while some dishes were decent, others were cold and re-cooked the overall experience was overshadowed by the hygiene concerns, lack of freshness and unenthusiastic service. It's challenging to fully appreciate the flavors when these crucial aspects of the dining experience fall short. I believe in giving constructive feedback, and I hope Anam Restaurant takes this opportunity to address these issues. Improving cleanliness and instilling a more positive and attentive attitude among the staff could make a significant difference in enhancing the overall experience for diners. In conclusion, I am saddened to say that my visit to Anamās was less than satisfactory. I would hesitate to recommend it to others until these areas of concern are addressed. I hope my feedback helps the restaurant management in their efforts to create a better dining environment for...
Ā Ā Ā Read moreVisited Anams with family towards the end of 2020, and had a buffet. All the food I tasted was genuinely delectable and tasty. I only wish they didn't put the things like the kebabs etc on cut onions. It really spoils the taste. Apart from that everything was spot-on. The place looked very, very magnificent. Took so many pictures, and the staff didn't mind one bit. Probarbly from amongst the best looking places to eat in West Yorkshire. They definetly need to add to the dessert menu however, because they used to have chcolate cheese cackes when I went in 2018 but they got rid of them unfortunately. The staff are well trained, friendly and polite. Literally liked everything to be honest and it wasn't too expensive either. The decor was opulent and immaculate. Loved the litte bridges in the middle of the restaurant with the water underneath and the fishes inside. Could definetly improve on a few things however:
1.Turn off the super annoying Indian music, and keep it off, or just put a nasheed on if you really need to put something on. With the amount of customers this place gets, just the natural buzz of people talking, laughing and having a memorable time would be enough to drown out any silence.
2.Put some bloody heating on! The cold genuinely ruined our experience, and because of it I would't give a five star review. Literally, the place is very big and vast, so heating is crucial, Everything, (not the food however), was literally frozen. It was too cold in there. Unacceptably cold.
Bring back the cheese cakes! They tasted really nice.
Overall a great place to visit, would definetly recommend to everyone. I had a...
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