Morrisons Cafe — Restaurant in Bradford

Morrisons have clearly given up on this place. We came at 1pm on the Saturday before mother's day and it was utterly dead. That should have set alarm bells already. Went to counter to be barked at 'what table do you want' and when I suggested one I got told I couldn't have it, so I suggested another, which I was told was too smal, fortunately I was third time lucky. Would it have been such hard customer service to suggest a table to me? At this point I tried to order food. Two of the three items we wanted to order they didn't t have in and when I asked what they did have the girl at the counter said 'you would be better off using the machine,' which I did. Such poor service that a machine knows what is in stock better than the human staff, also a bit poor they are out of certain dishes when they are dead at 1pm on a Saturday and we are literally IN A SUPERMARKET!! I should have turned away, but I felt on a mission to eat at this point so we ordered some basic dishes off the menu and waited. My daughter's kids meal was supposed to come with a drink and fruit but nobody came to us to get one so I just helped myself from the counter and hoped I was taking the 'right' things. I tried to get a coffee from the machine but the nozzle spewed coffee so far from the cup I had to press the button twice to fill it. Then the food came. Lukewarm beans in a pointless pot and incinerated dry sausages. Chips were fine. It was edible but not worth the money. Had to walk around looking for salt as there were only 5 shakers in the whole cafe and three that I tried were empty! My daughter said her apple didn't taste right and she was correct. It tasted at least 10 days past it's best. I would have hesitated to feed it to a horse. This place probably won't be around much longer and it's quite clear to see Morrisons are just...

We came here for a bit of breakfast on a Sunday morning before we did our shopping and as we headed in to the cafe we went to the self service order machine to be greeted with a pile of tickets all over the floor and a woman saying don't bother it's not working, so we decided to take a seat at a table and use the QR code to get this place out order. We got our own tea and coffee as you do but there were no teaspoons available we were told there being washed. After 15 mins we still had no food we saw a lady walking round talking to the various tables and we called here over and she said " are you 15" we said yes to which she replied sorry love been looking for you for 5 minutes. The food was average but it's what we expected really. Big ques built as the kiosk wasn't working and the mess on the floor was there...

Low staff numbers means poor customer service sort it out Morrisons!

Dirty tables clearly not cleaned in a while with food splashes all over

Dirty teapots all had grease and grime on them

Dirty cups had marks and grime on them (I used a disposable cup in the end)

Not acceptable really but understandable when there seems to only be 1 member of staff dealing with customers as well as doing kitchen duties. There was no milk for my tea and I had to put my head through the kitchen door and shout to get someone to bring some out. There were several less tech savvy people that were struggling with the touch screen ordering system and there appeared to be no staff around to...