Viceroy — Restaurant in Bromsgrove

Felt compelled as a fellow local business owner in Bromsgrove to write a quick review. My partner loves Indian food, I do like the taste but generally makes me feel so rough the next day I tend to avoid them whenever I can!

We decided to order a starter and main each for delivery and rang it through, had to ring back as I had forgot a drink and order a bottle of coke (sent Pepsi which is fine for me as I prefer it however this may annoy some people). Had a chicken and a lamb dish, the lamb was superb (not the usual lamb that feels like you should be blowing bubbles in it after having to chew it for an age).

Food came within half an hour and was quite honestly one of the nicest dishes I have ever had, I enjoyed it so much that I actually ordered another delivery the next day as my gf had gone out!

Going to have another one this evening (making myself sound like a slob but I don't get time to cook as I work late on most evenings and don;t get home until a ridiculous hour).

Not eaten in there so can't comment on eating in but would thoroughly recommend it for a delivered take away. Can be a bit painful when ordering over the phone, had to repeat it several times but hey ho, there are more annoying things in life!

Update I had my third takeaway from here, couldn't fault the food however I did have 1 gripe. The first time I ordered I specifically asked whether there is a discount for collecting the food yourself rather than having it delivered and was told there wasn't. When I ordered my 3rd lot of food I went in to collect after ordering over the phone. I collected a menu on the way out after paying the bill (which I didn't read until I got home) and it actually states on the menu that there is a 10% discount for collecting yourself. They did not however discount the 10% off my bill so I am going to question this next time as I do...

HORRENDOUS - made a booking online which said it was an enquiry and I need to wait for confirmation after a few days still no one had got in touch to confirm so I rung the restaurant in which they couldn’t find the online enquiry so went ahead and made a booking for me. Throughout the week I had 4 separate phone calls to confirm the booking then 1hl it and half before we were he had a final 5th phone call to confirm the booking AGAIN!!! They had got the time of the booking incorrect but and hour and there is no way I could move my guests as they were coming form all over. The restaurant said to give them 5 mins and they would call me back they never did. I rang and they confirm my time had been agreed and all was okay. I arrive at the restaurant to chaos there must have been 20 people standing waiting in the middle between table and out onto the street. My table surprisingly wasn’t ready I was told to wait 10 mins for a table who had just been served there mains to leave. They had probably around a hour left of eating there food and deserts. All the other tables were empty. All my guests had arrived at this point and there was no sign of us being seated. I ran over the road to Indian fusion who accompanied us and were friendly warm and welcoming. I tried to speak to the owner of Vicroy to give them a chance to apologise but he was in the kitchen and leaving his staff to face the yet more customers who had booked tables but either bookings couldn’t be found or tables were over booked. They have lost a customer here as I would...

Detailed analysis.... In the area for an event, been a very long day. So made an online order at 8.30pm. Website was easy to use, although it did take a bit of scrolling through. Chose the pay by cash option. I left specific instructions for the driver, and my phone number, instructing to call when they left the restaurant. Driver called me 40 mins later, but was already at the security gate and knew where I was staying ... he had to wait for me to walk down to him. Driver was very friendly and didn't mind waiting for me to walk down. Food.... Ordered ... Lamb Bhona. Veg pilau rice Keema Naan 2 poppadoms

Lamb Bhona, I don't do a lot so spice, which is why I like Bhona. But it was pretty bland, wasn't much rich tastes that you would expect with a bhona. Could have been better.

Veg rice had amazing flavour but was mostly potato, the carrots were diced into teeny tiny pieces and didn't add much to the rice, could do with larger veg pieces. Keema Naan was a bit over done but otherwise was OK. No probs with poppadoms. Overall .... Giving it 4 stars because it was a sat evening and they were probably busy... Would order again if I'm back this way, but would make a recommendation of slightly larger Veg pieces in the rice...