Fishy Delishy CHESHUNT Sea Food And Grill — Restaurant in Broxbourne

I have been to Fishy Delishy on 3 occasions, twice where we had a great experience the third time unfortunately was the worst experience Ive ever had in a restaurant.

The difference between the first 2 times and the 3rd time was the fact that the owner was there for the first 2 visits. So it is with heavy heart that I write this terrible review with regards staff attitude and the service received.

The first occasion and my introduction to fishy Delishy I was invited by one of my best friend and his wife who are regulars there. The owner greeted the so warmly that I decided to put the restaurant onto my list of regular eat outs.

The second trip was our grandsons birthday, we had another great time there despite the fact that the owner was doubling up as the barman, and didn’t know how to make a pina colada. But his explanation with a smile made for an even more memorable experience. Once again the food was on point.

The third occasion was a birthday gift to our daughter as she had missed our trip with her son on his birthday. Because it was a special occasion I booked ahead to reserve the booth as i was to order the special fish platter, the person on the phone couldn’t make out my name I had to repeat my name for clarity several times,

When we arrived at 7.25 for my 7.30 booking we were told that there was no booking in my name, I was shown the booking sheet there was a name which was scribbled which couldn’t be made out. I was offered another table which I didnt like but accepted to be seated at a space which someone had just vacated which would need to be made ready. I made the point that I felt that as the booking could still be mine.

We waited for our newly chosen table to be cleared and sat down, ordered drinks, with it now being 7.45 I could see that the booth was empty, I asked the waitress how long they hold bookings for if guests dont show up, rather irritated she stated “its not your name how do you know there not running late” I replied once agin that i still thought the booking was mine and that I was prepared to wait the necessary time to see if the guests turned up.

We ordered drinks by the time the drinks came it was 7.55pm, the booth was still empty I asked the waitress who this time said you simply cant have the booth. I asked to see the manager, the waitress went over to the bar to a man that I had been watching for most of the time whilst this situation unfolded, the waitress said the Manager is busy but has said you’re not getting the table and if you don't like it you can leave. I asked asked to waitress to repeat herself as i could quite believe my ears she repeated exactly the same thing.

At 8pm we left the restaurant and the booth was still empty! I have subsequently found out the duty managers name to be Kasper who has clearly let the owner down, the atmosphere and service received is the polar opposite of my previous experiences there. I have never been asked to leave a restaurant before. Spoilt our...

I visited last night with a friend for a long overdue catch-up with a friend. Parking is always difficult outside on the street but there are car parks very nearby so I parked in the Laura Trott Windmill lane car park, which was free after 6.30 pm. It was a Thursday night and on arrival at 6. 50, there was one other family eating. It was a pleasant restaurant and had undergone a small regurb since I last visited (at least the seating booths were slightly different). Staff were very friendly, asking if I had booked, but that really didn't matter as they didn't check and sign me as 'arrived' anyway. We chose our food and drinks, and I'm happy to say the cutlery, table, and glasses were spotlessly clean. The music was mixed and enjoyable, but a little loud for such a large empty venue if you were trying to chat across a table. The food arrived and looked nice. I ordered the cod and chips to see if it was as nice as the burger I had previously. Unfortunately, the 'cod' didn't taste or look like Cod. Perhaps Basa came to mind when I saw how flaky it was. I could barely get it on my fork. It was thin, too. I like the chunky flakes and subtle flavour of cod, this was not the same im afraid. The batter was not crispy, more like it had been reheated, but the fish was very hot. I just didn't enjoy the flavour and left half of it. I am not a fish expert by any means so this is not intended to upset the restaurant. But I do know what I like and the fish and I did not get on 😌 The chips were very nice and also super hot, and I liked how the Tartare sauce was served in a cute shell. It would have been nicer if it had a bit more consistency, though, although that may just be my personal preference. The prices were very good, it was under £14 for the main meal which is pretty good for restaurant dining. The service was truly good, with polite and friendly staff. Would I go back again? Yes, I would probably just avoid the 'cod'. Definitely...

This used to my friend and I's favourite place for a meet up. Beautiful fresh fish, cooked perfectly and beautifully served and presented. We visited tonight to find the menu had changed and now has a pick and choose, build your own meal thing going on. Ifelt like I was in a fast food place not a restaurant.

Not impressed at all, it works out way more expensive and is not presented as previously. Just a chunk of fish on a large plate, thankfully I ordered a Salad as a side, small but delicious which at least made it a bit more appealing I don't understand this change, or what they hope to gain from it?

Don't get me wrong, I appreciate that inflation has soared and would now expect to pay more and would willingly do so if it was the same standard as before. But... the price has increased and the standard has dropped... from the old menu £17 for a full meal of swordfish, beautifully presented with accompaniments, to the new setup, which now costs £25.50.....if it was presented as beautifully as before? I wouldn't have a problem with that. But it's not, I want a structured meal, with components that compliment each other. I don't want a pick and choose, build your own meal that works out considerably more expensive.

We even asked if ownership had changed as it isn't the same restaurant now, staff are the same, welcoming and friendly, but the menu structure and presentation is not for us.

Doubt we will ever go back, I had recommended this restaurant to a work colleague only today, I will now retract the recommendation :(

You have changed your menu and restaurant style and lost at least 2 customers in the...