I have never been here at a time when it isn't absolutely busy. The queues here take a long time for staff to deal with and it is a bit tedious. It is pretty much a standard Costa coffee shop on the first floor of next I suppose people go here because you can park and shop in the retail park. You can get more coffee in more coffee shops in Kimberley just up the road (by car) but I guess it's not Costa coffee and you have to because...
Read moreQuite disappointed with my visit today. Got in at 4.28pm and was denied service flat out. The staff was quite abrupt to say it closes at 4.30pm on a Sunday. However, the info in the Web says it closes at 5pm and the store was full of people enjoying their drinks. I didnt want to make a fuss about the time but a gesture of courtesy would have been appreciated. I visit this store regularly (more than 3 times a week) and the service is...
Read moreI went to Costa just before closing with a gift card and had some issues using it. Morgan was incredibly welcoming and helpful, and she made what could have been a mildly stressful situation feel really pleasant and relaxed. She was so supportive, and on top of that she made me a fantastic drink. I honestly think she’s a great asset to the company, and I’ll definitely come back more often because of the fantastic...
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