Korea House Restaurant — Restaurant in Broxtowe

A beautiful Korean restaurant in Beeston that needs some improvement with food, service and payment method.

It’s a really comfortable, beautiful place right at the corner of the street. Comes with a peaceful atmosphere, clean restaurant, hygienic kitchen and a nice toilet. It’s almost a full-house when I went there, so I had high expectation for the food, but I’m somewhat disappointed with it.

I ordered a hot ginseng tea, a beef tartare and a chicken ginseng soup with stuffed rice in it. To my surprise, it didn’t taste anything like ginseng for the ginseng tea, the beef tartare came almost half oxidised without julienne of pears (just slices of pears) as compared to the picture shown, and a very disappointing ginseng chicken without any ginseng to be seen in the chicken or the soup (have to say the chicken is cooked to perfection still).

Love the waiter’s attitude as compared to, I think it’s the manager or owner of the restaurant. Maybe it’s one of those days where you get an unhappy manager; still, I felt rather uncomfortable about it, and it doesn’t help with the disappointing food.

As for the payment, it’s cash only, which is surprising to me since we are at “post” pandemic stage now, pretty sure restaurants have card/contactless machines for payment. You can find an ATM at the post office, just a few steps away from the restaurant, but sometimes the ATM doesn’t work, so you have to travel further down High Road to get a Santander ATM. Won’t comment as of why it’s only cash payment, but you probably know what I mean.

I have to give it a 2 stars for now. Will probably come back to give it another try for BBQ and other items...

Me and my partner have been having meals at Korea House for a while now as we used to live nearby. The quality of food and service has been going down unfortunately. It used to be one of my favourite places to eat out in the Nottingham area, but not anymore. I also believe it is overpriced for what you get and they have definitely been cutting down on ingredients in some dishes.

We went here for dinner on Friday last week and ordered pork and chicken for BBQ and a cheese tteokbokki. The staff ignored us for a while when we were ready to order and took orders from people who arrived well after us. Afterwards, one of the staff members turnt our grill off early saying the meat is done without checking if we're okay with it. After eating some of the chicken we realised half of the pieces were not cooked properly and still half-raw. We couldn't eat the rest.

The tteokbokki was quite disappointing as well. There was barely any cheese or actual teokbokki in it.

The staff apologised for the food and only took 4 quid off the total which we think it was unjustifiably little (about a third of the price of the chicken). We appreciated the gesture, but we feel we've been ripped off...

We are not fussy eaters or the kind who kick off usually, but we were so disappointed by the service we received. This was supposed to be a celebratory dinner for a personal achievement, but the situation kind of ruined our night and we were worried we would get sick after eating uncooked chicken. I'm sad to say we won't be returning after...

As we entered we were greeted and sat down at the first table In front of the door and it was quite cold, so we asked to move and they sorted a table closer to the inside. We sat down and we asked for information about the menu and we got a Kbbq(pork belly and beef) And as a side to share between the four of us a noodle with black bean sauce. As with previous experiences in Korean restaurants I didn't expect they wouldn't have brought any sauce dips, lettuce or the renown Kimchi. Which usually are free of charge. As we were cooking the meat one of the waiters came to cut it up for us without asking us or making sure the meat was cooked enough thus making it harder for us to flip on the grill because of the little pieces. We ordered a Hot pot and when it arrived they didn't take away the old side plates for the Kbbq, and we asked for some bowls to eat the soup and we waited and at the third time we asked they brought us the bowls and we started eating The plates were left there until the end of the meal. The staff didn't feel very welcoming and wasn't friendly, we expected more from a restaurant with such a high quality review. When we asked for the bill and they added the service charge, which was definitely not deserved that came up to nearly £12. We left the restaurant unhappy and somewhat still hungry because the portions were not enough. Not coming back and not recommending it to others, the food isn't worth the price and the fixed menu will leave you hungry and...