The Oat Shed — Restaurant in Broxtowe

Being a local - living less than 2 minutes walking from the cafe' - I was very sad when Farm Fresh decided to close down (I was there all the time, between pop ups and lunch time coffees) - equally, I was excited when I heard the news of someone deciding to buy the spot and to keep it as a vibrant, indipendent cafe. Because of this, since the Oat Shed opened, I've desperately been trying to like it - truth is that now, after visiting several times, I can confirm that despite all the efforts there's huge room for improvement. Yes, the cafe' is lovely and there's attention to the decor and the aesthetics (a bit too 'clinical' for my taste, but I don't give less stars on that). Yes, the brunch menu and the execution of food and drinks is also great - fresh food, cooked very well and great tasting coffee. However, it's the overall service and atmosphere that massively lets the place down, and I can no longer ignore it. As a latest example, me and my friend went for brunch on a recent Saturday morning, around 10.30. I understand this is a busy time of the day, but it took 35 minutes for us to receive two lattes, and almost one hour to receive our food. I appreciate the challenges of being an indipendently-run business (I remember on the opening day, the staff was asking for kindness and patience whilst finding their feet) however, patience has now been given for quite sometimes and I feel that a line should be drawn. Yes, it is an indipendent business, but sitting at the other hand of the line there's also paying customers who are giving you their money and their time. I have supported several indipendent cafes where it doesn't take more than half an hour just to get drinks. To make it worse, it's the overall attitude of some members of the staff: they are not rude per se, but lacking true kindness and not very apologetic. To top it all, I think most of them are also very young, and lacking any hospitality experience. When I went to check on our order, I was told, almost word by word 'Yes they are coming, we just had a big order coming through'. Okay, fine. But no apology? No communication (they could have come to check on us and inform us of the situation)? There were three serving member of the staff that day and, unless they were either cleaning tables or serving food, they would just stand in a corner and chatting between them - maybe you could use that time to check on orders, to check on your customers, to see if anyone needs anything etc - just a suggestion. Truth is that more than once now, I've left the cafe' with an unpleasant feeling of not really being 'welcomed' there - I think at this point, I'll stop trying my luck and redirect my custom elsewhere. PS: the pastries on the windows always look fantastic, but they remain a bit tough to chew, even when bought in the morning (tried the nordic...

Birthday Brunch ruined by a rude and disrespectful staff!!! Ambience 8/10 Food 8/10 Coffee 7/10 Male staff attitude 0/10 Female staff attitude 7/10 So I arrived here with my wife and 2 year old son for my birthday Bruch as my wife has been telling me about this nice place in Kimberly. Sat down, placed our order. First problem; Male staff turns up with the wrong drink order (ordered a Baileys hot chocolate, he turns up with a luxury hot chocolate). When I said this wasn't what was ordered he rudely asserts; that was what you ordered and I read it back to you too. No apologies, no bother at all from him. I let it slide, it was just a drink. Had the drink, went back to the till and ordered the Baileys hot chocolate from the Female staff without any fuss or mention of the previous order. We settled down, had the lovely food while we had a chat and a little laugh here and there. My toddler, being excited also had a few giggles and blew raspberries. Next thing this rude Male staff (i wish I had his name), turns up and says 'could you guys turn it down'. We were not in any way loud or noisy. Important to also note that there were about 5 to 7 other tables occupied with people happily chatting away and laughing (as it should be when having a drink with friends or family). I was so livid and could not understand why he was being that rude so I gave him a dress down. I honestly didn't get where the rudeness or disrespect came from. You could see the nods of agreement from other guests as I asked him what his problem with us was. At the end of the day, there was still no apology from this bloke; not for the wrong order served or for the rudeness. It was the Female staff who came around and asked if we were alright and apologised. This guy probably has a problem with people and is not fit for such a lovely establishment. I hope the management or owners of this place watch the camera which was directly pointing at our table and maybe make sense of the behaviour of this staff. Visit was 01/04/25 between 1245 and 1345 or...

The oat shed has has a lot of time and money spent on the interior. How ever we visited on a Sunday, no booking allowed. However I think this is we’re it goes wrong. It was very busy with queuing outside the door, this meant it ruined the vibe of the place as you were eating with people looking at you waiting the be seated, some waiting over 30/ 40 mins. I don’t mind waiting for food, however 2 lattes and milkshake took 45/ 50 mins to arrive and this was the case for all of table. Perhaps a different system would work better so all dinner get to enjoy the surrounding that the owners have take great care and pleasure creating. To me a simple booking system with maybe an allocated time slot of the table would have worked better. Also table service. As I just felt like the whole experience was all about queuing. Not what you want for a lovely venue like this. If a family of 4 came out for breakfast the bill would likely be around £80. I recently had breakfast for a silmar at amount at the ivy in cobham Surrey which felt like a relaxing family treat. If I booking system was introduced even for just weekends I would return. Food was nice just shame about the ikea...