Jaipur — Restaurant in Cannock Chase

Firstly I want to make this clear that this review is for the delivery service and not for the usual 4 star service dining in the restaurant. I telephoned the restaurant at 5pm to order a delivery for 8pm. By 8.15 the order had not arrived so I called the restaurant and was told that the driver should be with us shortly as he had left a while ago. At 8.40 we had a call to say that the driver had left the food on the doorstep, in the snow, as he couldn't get any answer from the door. Bear in mind that there were 5 people in the house, none of which heard any knock. The food although tasty was cold. This is the 3rd time we have used the delivery service and the 3rd time we have received cold food. We gave the delivery service the benefit of the doubt as I appreciate things happen but never again. No point complaining to the restaurant as last time we received cold food, we instantly phoned to complain and was told that they could send some more food out or we would get recompense the next time we ordered or visited the restaurant, which I took in good faith. The next time we visited we mentioned discretely that we had a bad experience with the previous delivery and were told they would sort something out. They insulted us by giving us free poppadoms for 2, the bill for the delivered cold food was nearly 30 and we were given free poppadoms, which is not good enough. I don't like leaving negative reviews like this but I feel that the restaurant need to start to take more care of loyal customers and that potential new customers be aware of the lack of quality for the delivery. Again I must reiterate that this review is not for the dine in experience but more for the delivery and customer care, otherwise a great restaurant will lose customers for not...

We started going to Jaipur after our old favourite closed down (chef retired) and honestly we have never looked back…We heard about the refurb through our neighbours and decided to give it a try now it’s become our goto!!

The service is always warm and welcoming, with attentive staff who somehow remember your name and your preferences even when you’re as picky as we are! The waiters are polite, friendly and care about making it enjoyable.

It’s great value for money with food that feels truly authentic but in a relaxed laid back setting. We always wonder how the guys know whether we are popping in for a quick bite or planning a few hours… they just get it!!

Highly recommended if your after a dependable, friendly and flavoursome experience.

We don’t usually leave reviews but felt the...

6 of us went for my husband's 65th birthday,everyone sang happy birthday to him,they did not rush us in any way to order,then we needed more ice for our drinks and the bought it,then my 5 Yr old granddaughter dropped her fork,they gave us a clean one right away,then after our meal she dropped her chocolate that they gave us with the bill and the waiter that served us noticed that she had a doll so gave her 2 chocolates one for her and one for her friend.they went above and behond to help us in any way they could,they were fantastic,will definitely be going there again.then we got home and said 5 Yr old granddaughter forgot her bag so I rang them they knew exactly who we were and told us the times they would be in and said we could collect it...