Subway — Restaurant in Canterbury

Before I get into the rant I would like to add that "Panashe pashu" who made a 5 star comment below is actually an employee from this store.. anyway, I Went to this store today at 13:40pm, asked for a BMT on Hearty Italian bread, the lady behind the counter said "sorry we only have plain or Honey roasted bread" I simply asked how comes you only got them. She then went on to explain that on Sunday's they don't cook all the varieties of breads and that because it's never busy on Sundays they don't waste all the food. (Baring in mind this was lunchtime opposite a busy packed supermarket, this subway store was filled with people) I then went on to order my food on a choice of bread that I wasn't comfortable with and asked for cookies at the end. There was one pack of raspberry cheesecake cookies on display. To which I was wanting a portion of 12 cookies and I said I would be happy to wait for them too cook, however she went on to say there not baking any more for the day.. I'm so glad a GREGGS has opened up next door, that's where my money, time and respect is...

Not impressed today I am afraid. Three members of staff, but only one really doing the bulk of the work. Incredibly slow service, really not good. Lunchtime order and they had run out of tomatoes. The store is next door to one discount supermarket and opposite a another large supermarket. The staff would have known before the lunch session started about the lack of tomatoes - why did they not replenish them from either supermarket? When it came to adding the salad items the application of items was incredibly stingy and I had to ask several times if they could put more on. Each time I asked I was given a look by the member of staff to say what an inconvenience I was being to their life. So really poor customer service to add to really slow service. This will simply not engineer customer loyalty and repeat visits....

This has got to be my worst ever experience. Rude customer service, poor quality bread, badly made sandwich, horrible taste of machine drink, cold old cookie, dirty tables, the staff member started cleaning the tables in the most unprofessional and casual way, spraying from far away, throwing chairs, banging tables, then she was genius enough to use the same broom for the floor on the chairs as well, absolutely disgusting staff member, and the worst of the worst part black hair not belonging to me in the sandwich. Chucked it in the...