Costa Coffee Drive Thru — Restaurant in Carlisle

Shocking! I am a regular at this coffee shop because I love Costa Coffee and this place is convenient to me. Today I couldn't believe the slowness of the service. One lady was working her socks off fulfilling orders for the drive through and the cafe, while 3 younger members of staff were floating around, flirting with each other and cleaning the coffee machine instead of actually using it to

make coffee. When I arrived the person in the queue in front of me remarked that he had already been waiting for 10 minutes to be served. I arrived at 3:50 and actually took my seat with my...

I visit this Costa on a regular basis, the service depends on the staff, I am always served quickly but, I get the feeling the staff would rather be anywhere but there. Very rarely do you get service with a smile. In general the cafe is clean but there are usually quite a few tables that need emptied and cleaned, from dirty dishes, even though there always seems to be...

It's always a good experience, either sitting in or driving through. I have never had to wait too long and the quality of the products are as you would find in most Costa cafes. The staff here are always pleasant and obliging and I get service with a smile. My only criticism of all Costa is the price. I feel sure the could do it cheaper, this increasing the number...