I still have not received my refund for the order placed for ÂŁ59.46.
I called the store to request that one pizza ordered online had vegan cheese, as the recipient has a dairy allergy. He is not vegan as I explained. I was advised that this was not possible, as âthere are cameraâsâ and âdairy free cheese can only go on plant based pizzaâ. We went round in circles as I tried to explain that the issue is not that the recipient is vegan but just cannot eat dairy cheese. I have been visiting this dominoâs for many years, and had recommended them to my guests who were visiting from all over the country to celebrate my daughterâs baptism. My brother has never had a problem requesting the alternative cheese from his local Dominos, so I was left feeling embarrassed and frustrated.
This is a ridiculous policy - if the server was correct that theyâre simply ânot allowedâ to use dairy free cheese on an ordinary pizza - even if extra was paid as I offered. Being dairy free is not a choice, and obtaining food as a result should not be a challenge from an establishment as huge as Dominos. I will not be returning, having received an order from a competitor which met the needs without issue. Very...
   Read moreOrdered food , took over an hour for delivery , driver called and said he couldnât find address having been here on numerous occasions he called back 15 mins later and said come outside and meet him !! I explained I had just had a hip replacement and couldnât go out !! , 10 mins later the food arrived, I went to eat it and was cold !!! , I phoned the manager and she argued with me saying I had given the wrong address, I explained they had been here before. She agreed to replace the food or give a free one next time when I had spent ÂŁ25 I have to say I wonât use them again as itâs a very very poor service I received and their was no offer from the manager , dominos improve!!!!! As you have just lost a...
   Read moreRip of take 2 payments as show on ur bank will not take cash food not the best and then fob you off park the cars on ur front so you have to park 5 min from where you live then get you blocked and have ur post remed will never go there agin and dont even comment on bad feed back what a joke ps look at all the bad feed back you are having and say the customer is wrong you...
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