Cherwell Banbury — Restaurant in Cherwell District

Today was the 2nd time in the last 4 weeks that we have been for breakfast at the Cherwell. I myself would not have returned as the last experience was cold beans, cold plate undercooked dry mushrooms that had not seen a cooking pan. My partner was starving today and wanted the nearest place for breakfast. A total bad decision. Again cold plates but the worst thing was fried eggs that had either been cooked yesterday or very early before the pub opened at 9am. The 4 fried eggs were rubber, burnt to a very dark crisp, on the bottom hard as hard boiled eggs.. I told the staff but they only said oh we will let the cooking staff now. When this place was a Weatherspoons it was spot on for all meals. We will now only go to the Exchange in Banbury for food from now on. Bullet yolks and black on the bottom is not acceptable . If you want a very unenjoyable breakfast go to the Cherwell😢 Any cook or chef should know how to cook a perfect runny egg that is required for a full English! One star was for the Americano coffee.

Following contact from the manager at The Cherwell who apologised for our bad experience of breakfast on the 17th April we were invited back for a complementary meal. We returned today, 25th April and had a complementary breakfast each. I also took my older uncle for whom I paid for a vegetarian breakfast. Unfortunately we won't be retuning in the future. The sausages on the plates of both my partner and I were cremated. I had to remove the first piece of the end of the sausage from my mouth as it was so hard and crunchy due to being extremely overcooked. On cutting open the sausages it was obvious that they had been either totally overcooked or reheated a number of times. Please see the picture attached. Dissapointingly whilst the mushrooms on the two full English were cooked, the mushrooms on the vegetarian breakfast were dried out and uncooked. Again see picture attached. We will not be returning to The Cherwell. Thanks to the manageress for trying to rectify the issue we had last time but it's obvious that the standard of cooking...

Goodnight! I would like to report an unpleasant situation that happened today, 20/08, around 9:40 pm. My husband and I ordered Wings with BBQ sauce. We always order this dish, besides being delicious, it doesn't have pepper. Today, as usual, we ordered and it was very spicy. We called the waiter and explained the situation, something was wrong with the taste and we couldn't eat it. He checked the order and simply said that the sauce was barbecue and that it had always been made that way. He left and we left the plate on the table, I waited a few minutes because I thought he was trying to resolve the situation, but unfortunately he didn't come back. I went to him and explained that something was wrong. I'm used to ordering this dish. He opened the system and returned the money. I think he lacks empathy. He didn't offer to change the dish or offer a solution to the problem. The problem is not just returning the money, what kind of service is this? It was very unpleasant. We treat them with disrespect and indifference. What a disappointment. I don't know if I will return to the pub. We went out for dinner and spent a pleasant evening and were welcomed. You must provide training for...

Disappointing. I have gone for breakfast before at the Cherwell, which was okay. However I paid a visit on the 10 December as a sibling was taking me for a Birthday meal. Which i regretted ordering. We ordered the chicken with a mushroom sauce, peas, and half a tomato. One meal with chips and another with a jacket potato. It was busy so we did not mind waiting half hour.

However, when the meals came, they were a sight for sore eyes. The tomato was missing, on each plate. There were about half a teaspoon of peas on each plate, which were hard. The Chicken was dry and covered with a mushroom sauce with about four shrivelled up mushrooms. And both meals were cold. It looked like they had been previously microwaved. They looked like a microwave meal. I asked for a refund. And left to go eat elsewhere. I would not have cared waiting the extra time for our meals. But i cared that what we was served was such such sub standard. My 12 year old niece could have served up better food. Who is cooking in the kitchen? The manager and customer service were polite and...