Worst domino's I've ever ordered from! First ordered a couple of weeks ago through the app, delivery status was stuck on "quality check" for 35 mins. Called to chase it twice and kept getting told it was already out for delivery, but that was clearly a lie as it was just over 90 mins before I finally got it. Obviously it was nowhere near fresh by the time it arrived so I phoned to complain. After arguing my point on the phone and demanding to speak to the manager, I was finally offered the cost be credited against my phone number for me to use next time I ordered. Just ordered again to use up the credit, asked for double cheese amongst other toppings but what I got instead was barely the standard single portion of cheese. About half of the pizza had absolutely no cheese at all and was dry as anything! The other toppings I asked for were pretty much non existent as well. I would call to complain again but quite frankly I can't be bothered arguing about it. I definitely won't be ordering from this store again and I'd strongly advise everyone to order from one of the other Bicester...
Read moreHello, I would like to share my experience with Dominos Bicester Village. Very bad service We was waiting more than 1 hour for delivery, the driver said that he is downstairs, I came no one was there. kindly called to the store to speak with the manager because he stop picking up his phone and they said that he will be there in 1 m. I went downstairs again no one was there AGAIN.my boyfriend called to the store again for the second time they said he is on the reception again no one was there. So, end of they stopped pick up their phone and we called to their other store so finally in 1 hour and 20 minutes we received our delivery. You can see how the pizza looks like.Without one apologies even arrogant behaviour and no compensation. Absolutely cold pizza and looks like one the photo below Ps: Change the manager of the...
Read moreMy son accidentally ordered from this store as he put in the wrong postcode. It happened twice as he tried to change the postcode but couldn't. The staff at the store tried hard to get in touch with us via phone but we were on silent and so they couldn't get through. We wasted their time on a busy night. They were brilliant about it and refunded us in full, even though they'd made the pizzas and tried to deliver them. We were hugely grateful - thank you! We still ordered a Dominoes but from the...
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