Horrible staff. Very rude, Patronising and poor customer service.
I used to be a regular customer and have been going in for the past 2/3 yrs. In that time I've heard sly comments about previous customers. And just quiet rude in general. Today I went there with my disabled son who is only 2 years old. The whispers started to begin. I'm used to it so il let it slide. One of the lady's was serving a black man today and talking to him like it was his first day in the u.k and couldnt speak a word of english. He was just black. Being from a city and moving to bicester i understand people are going to be narrow minded and not educated on cultures. But when you see it that blaintent its not acceptable. The lady's in here are not...
Read moreMyself and three friends stopped for coffee and cake on a rainy afternoon, to be given scowls by the staff, who promptly demanded if we were planning to eat in as they closed in 15mins. This was at 2.45pm when google tells us this bakery is open until 5pm. I refuse to spend my money at a place with such unfriendly staff. My friend however got a cake and coffee to go. And we then left without them having our business and we will not be returning. I can’t comment on the cakes other than nothing tempted me - even...
Read moreI don’t leave a review unless I believe they are worth mentioning!
Staff is incredibly welcoming and friendly! Provides a high level of service which is a breath of fresh air after having a busy day. One of the best customer service I’ve seen.
The food is top notch with many selection of food making it quite addictive to keep coming back
The coffee / beverages are also very good! I recommend to anyone to give this place a try if you want...
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