Coffee#1 Chesterfield — Restaurant in Chesterfield

After telling the server 4 times counting in clarification as I was asked again and original order, my matcha was still served with dairy milk instead of oat milk I was so lucky to doubt their competence and confirm again twice before taking a sip (they seemed disorganised or I never would have asked). The server did apologise but blamed her colleague saying ‘she didn’t tell me oat milk’ even though I told them both separately myself during this havoc. Then comes the food which tasted lovely. However, we sat the closest table to the counter and displayed our table number only for the more mature shorter haired lady (who is usually impolite but not this much) TOUCHED my husband on the back and snapped ‘I’ve been shouting for your food for about 3 minutes I’ve been outside and everything’ we said nothing and she said again ‘I’ve been walking up and down with it’. We hadn’t heard her ‘shout’ once until she was telling us off. Won’t be returning unfortunately and I agree with some of these reviews about the staff letting this place down massively as it has...

Really disappointed with today’s visit to Coffee #1 Chesterfield. The staff were unfriendly, curt and more interested in chatting with each other than serving customers. Nobody seamed to have a clue what was going on with serving customers!

When another customer politely asked for a table to be cleared, the response was a very rude “I’m busy.”

Tables were left dirty, service was slow, and when food finally arrived it wasn’t great – The sandwich was scalding hot inside even after letting it cool ! Needs a warning ‼️ the pastry order was forgotten, and my chai oat milk coffee was lukewarm/average . The whole atmosphere felt careless and unwelcoming.

We normally love Coffee #1, especially the Leek store where the staff are always fantastic, but this branch really lets the brand down. Serious work needed on customer service, quality and attitude towards...

At August 2024 a seemingly excellent (!) Coffee #1 on my 4 visits so far on a stay here in Chesterfield. Very pleasant kind mannered staff , -- and a kindly mannered older good tradition local lady amongst the team too. And manager and all seeming to be keeping up a good team spirit the same, amidst daily trials we all battle on in . Every best wishes to the manager/s that she he can keep it this way onwards. Persevering in a job role for a good long while can mean an awful lot of good longer run. And a nice stable trusted place for locals to find. Lovely smart premises which seems to being kept nice and clean. Food fresh and tasty. And a nice decaff coffee made too. Excellent to find....