Had a terrible experience with the staff at this branch this evening (14th April 2023) and we have been ordering from them a long time. I would give them 0 stars if I could. The pizza arrived after 1 hour and 20 minutes! Our Special pizza had no green peppers on it. I phoned the branch and told them but I could hear in the background the woman saying she 100% put green peppers on it!! Why would we lie about it given we have ordered from them before?? So I said give me your number and I will send you a photo of the pizza and so I did on WhatsApp which proved I was not lying. But even after this the man was so unhelpful. He said he would send us a replacement only if we don’t touch the current pizza meaning another 1.5 hours with 2 small kids already at 7.20pm. Seriously? What a complete joke. I said our kids have already taken a couple of slices as they were hungry he said then he can’t send us a replacement pizza. It was THEIR mistake and they took 1hr20 minutes to deliver - and he says I’m being unreasonable? Really? Never ordering from Topps Pizza again. Lots of other pizza places to...
Read moreDefinitely my favourite pizza place in Hemel. I am totally addicted to the Tops Club pizza. I always seem to walk in to this place when I'm in town and want something tasty :) the chilli cheese bites are nice too... Hot and melty... But my fave side is the cream cheese jalapeno bites. Mmm just the right amount of cream cheesiness and big jalapeno chunks! The guys who work here are all so polite and friendly and someone keeps giving me extra chilli cheese bites :D thanks! If you were wondering, it tastes exactly the same reheated the next day... The dough doesn't go chewy at all so it means you can buy a...
Read moreAwful, Rank,greasey, over cooked/burnt top, luke warm centre!.just ordered one via a delivery and had to take it back to the shop.( after a few slices )was feeling sick. shame, it used to be okay. the manager took a bite and said it's fine! but his face said otherwise.the anchovies were clearly off! i'll be using Di Capri a few doors down from now on. had one of thier's a few weeks ago (great).funny thing is the manager in tops offered me a discount for next time! Anyone who goes to the trouble to return a pizza. is not coming back. other reviews on here must be...
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