We came here last night for my sister's birthday. The restaurant was recommended to us, and we also read great reviews online. We traveled just under an hour to get to Ashbourne. We were served by 2 really nice waiters, very accomodating and polite. However, the evening took a disappointing turn when three family members returned their steaks, which arrived overcooked and excessively tough, contrary to their medium-rare requests!
When the waitress informed the two chefs on duty about our steaks, you could hear and see the chef's frustration. The kitchen has an open viewing for the customers to see, I can only assume. The open kitchen layout inadvertently exposed the chefs' unprofessional behaviour, including audible swearing, loud commotion, and inappropriate gestures, creating an uncomfortable atmosphere for us as a family and other diners. The chef even waved and made inappropriate faces to my sister. The conduct of the chefs was particularly disappointing and marred an otherwise special family occasion. I am so appalled by this behaviour, in fact, we felt sorry for the waiters who did an incredible job in speaking and apologising to us. They too, felt embarrassed with what had happened. If this restaurant is going to have an open viewing where customers can see and hear everything, then ensure you hire a more professional chef.
I hope this review does not fall on deaf ears and that the directors of this restaurant rectify these concerns. My gratitude goes to the two waiters who went above and beyond to assist us during our visit. Their dedication and professionalism deserve commendation amidst the...
Ā Ā Ā Read moreMistakes happen, did they accidentally forget about us after we ordered? yes they did, did they admit and apologise for the mistake? Yes they did.
Itās easy to leave a bad review on that basis, but thatās not constructive for any business, mistakes do happen, and itās what happens after that, that truly matters.
After admitting to the mistake our food was prepped and ready in a timely fashion, and standards did not drop as a result.
Yes I could be picky and say the salmon was a little dry around the edges, but overall it was succulent and juicy with a nice crispy skin. Not sure about the brown shrimp in the risotto, from an additional flavour viewpoint, but it was a good, creamy, cheesy tummy filling risotto with well balanced flavours and ingredients. Even the spinach was wilted to perfection.
My partners pork belly, OMG, crispy skin, bang on, seasoning spot on, pork belly cooked in its own juices, absolutely lip smacking tasty.
Her sisters steak was tender, but slightly chewy, but hey that could easily be the cut of the steak, Iāve cooked enough in my time to no that beef isnāt just about the chefās abilities, itās all about that meat. But the garlic butter it was cooked in, well again, flavours were absolutely fantastic, if I had one negative, I would say the chunky chips were a little soggy and could have been fluffier inside.
Overall, if you are near Ashbourne pop into the Green Man for some food, you wonāt be...
Ā Ā Ā Read moreWe had Sunday lunch and whilst on entry the venue was nice it went downhill from there. The service was very slow throughout to the point where we were asking for the next part of the meal; dessert, coffees, the bill. The food was mediocre. The meat was underdone both the beef and the lamb. There was a really poor selection of vegetables just cabbage and cauliflower cheese and then the whole thing was swimming in gravy. Not great. For one of the only places doing a Sunday lunch in Ashbourne if it was of a higher quality I think you would have people flocking but at the moment I wouldnāt return. 2 stars given as the restaurant itself has had some good interior design and the...
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