Jack Rabbits Ashbourne — Restaurant in Derbyshire Dales

Took a dear friend of mine to JR to find time to chat and catch up over a drink and lunch! I asked Ann to try here as I have always enjoyed my visits. My friend doesn't like mushrooms or egg's which narrowd her meal choice but we stayed as ann knew how much I was looking forward to my favourite wild mushrooms on toast! Anns bacon and sausage bap came out with mushrooms on it and my face dropped when I saw what I had been looking forward to so much! The staff member took anns meal and said it would be about 10 minutes to make a fresh one and it was explained that they wouldn't just take the mushrooms off! I said that we had come to eat together and didn't want to wait 10 minutes so asked to take my meal away too so that we could eat at the same time. When we did get our meals my meal looked greasy and Unappetising the bread tasted dry but had a greasy butter taste with it! The mushrooms tasted greasy too and would have looked better to be served with a steak! I ate 3 mushrooms and a small amount of toast and left the meal! Very very disappointed! Why try to mend something if it's not broken? The staff were very friendly and helpful . Will I...

Overall a very disappointing experience. We were a party of 4 meeting for lunch - there were a few tables seated when we arrived but wasn't very busy. After ordering we waited around half an hour for our food to arrive - after first seeing it be delivered to another table - and other tables seated after ourselves be served. The beef roll ordered should have come with horseradish mayo which was very sparse, the side of chips ordered had to be chased. The pastrami sandwich special was roast beef not pastrami, lettuce was missing and was very heavy handed on the mustard. Fish finger sandwich had very over cooked fish goujons and cold fries. Service was very poor & staff didn't seem to be very interested in being there. As payment was taken when order was made this meant very difficult to be able to make any complaint reference food, topped with the fact it was extrmeley difficult to get any staff members attention. Not usually one to leave a bad review, but felt needed to be done and will not be visiting again...

I dislike giving poor reviews, but I am being generous with the two stars to be honest. We were advised that it would be a 20-25 minute wait, but it was close to 1pm when we arrived and although not full, it was busy so we accepted that. After over 50 minutes & the table behind us being served first, despite being seated after us, I had to ask how long it would be & it was around another 10 minutes before the food came. The chips were nice & hot, the toasted cheese sandwich luke warm & the muffin with eggs benedict was very chewy, one poached egg was solid & barely warm & the other very under-cooked. It wasn't cheap - but what is these days? On the positive side, the staff were lovely, very apologetic & busy & we were given another drink while we waited. The venue is nice, clean & welcoming to dogs & kids. I can only presume they were under-staffed in the kitchen as there seemed to be plenty of front of house staff. A real pity but on our experience today I wouldn't recommend. Local regulars may have...