Costa Coffee — Restaurant in Doncaster

Shocking customer service. We went to costa before visiting a family member in hospital, the staff where rude, impolite and very eager to have an early finish. We went down at around 7:30pm to be told ‘sorry love, no service because the tills have crashed’ so i said ‘ok’ and went back to visiting my family member. I went back down 15 minutes later to see if the tills were back on and i was told no again, the lady didn’t even turn around to face me, so i asked the lady if i could pay with change and she said abruptly, ‘only if you have it exact’, she still wasn’t facing me, and i told her yes. I asked for a latte, she made it me and held out her hand, no please or thank you, for the money. I asked her ‘is that my latte?’ And she said, rudely, ‘i hope so’ and walked off. Very shocking customer service in a place that should...

Great place to stop and take a break from shopping, everything you could need is within easy reach once you've parked your car. Feel like a break & a snack or one of Costa coffees wonderful desert's, they may be small but there tasty for sure. The only reason I haven't given them 5 star's is the fact the lovely staff can be rushed of there feet and this makes it difficult for a proper clean up sometimes & O for one don't like sitting having my break in less than a spotless area. Only a small problem though, so if you need a break from shopping or your wife needs a break from you, or you get out in time out. You'll not be well...

Costa is Costa, I can’t give it a bad review for the coffee. However the customer service at this place is shocking. Had an offer displayed in the cake section, muffin and a drink £4.99. It wasn’t until we sat down and thought about the cost, that we realised they hadn’t applied the discount. Went back to the member of staff to clarify and they said the offer was only available in the afternoon, though we ordered after 12:00. They also conveniently removed the promotion before we left so we couldn’t confirm what we were told. Terrible service, just be honest with...