Arbuckles Restaurant
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The name 'Arbuckles' reminds me of the Arby's diner chain in the US, but in actuality this place feels considerably more sophisticated. Located in Ely Leisure Village, I came here for a late lunch on a weekday where the 2-tiered restaurant was nearly 95% empty. This allowed for prompt service and food arriving in good time. In honesty, the rating given here is only 4.5 stars - they've only provisioned for a handful of vegan items (listed clearly on the main food menu) and just one alcohol-free beer. To gain the final half star, they must expand both of these offerings. I ordered the barbeque jackfruit fajitas with a side of button mushrooms and, in all, everything tasted great - the sweetness of the barbeque sauce wasn't overpowering and the jackfruit was succulent to the bite. As a bonus, there's a real spectacle to the fajita filler as it arrives at your table sizzling off a metal dish! Staff were exceptional - friendly and competent from beginning to end. American Express cards are accepted (naturally) and with abundant parking plus an accessibility-friendly entrance there's a lot to like about Arbuckles. If I were watching a movie at the nearby Cineworld, I'd be more than glad to complement my visit with a slap-up meal at this restaurant. Recommended!
No Harm In TryingNo Harm In Trying
00
Came yesterday as a walk in, was seated upstairs by the stairs, freezing cold draught up the stairs. Asked to move which was not a problem. Sat right by till with young staff huddled round it having various conversations, none of them smiled or had an ounce of initiative. Had to wait a very long time and trying to get their attention took forever. Had to ask at every opportunity to order mains, deserts and for the bill, they were happy to continually walk past our finished plates for ages until we piled them up and asked for them to be removed. I had steak, which was appealing on the eye but unfortunately was extremely chewy, the flavour was nice but every mouthful was like a marathon to chew. Figured with a rump you get odd chewy bits but this was something else. My daughter had chicken burger and again came out hard and very chewy and dry. Very disappointed in service and food quality and it is very expensive for what it is. However I will say for once there was plenty of gluten free options so this was a plus for us and why we chose to come here. We won't be rushing back.
Sarah DohertySarah Doherty
00
A lovely restaurant, lively atmosphere. It has that nice American diner feel to it. As soon as we entered, we were greeted and seated by some really polite staff. Our waitress was super friendly and polite. Immediately I felt comfortable. I ordered myself a Rum n' Coke, they offered a number of rums for me to choose from which was appreciated. I also got the Steak and Chicken grill combo, with a jacket potato. I have to say, the steak was cooked beautifully and was a really decent size. The grilled chicken was full of flavour, nice and juicy and very tasty. My only critique is that I wish I had more sauce and maybe a small side salad, however I'm not going to mark down because my waitress did offer sides and sauces, so it's not the fault of the restaurant. The deserts looked great by the way, I didn't have one myself but the table next to me ordered some and would recommend any desert lovers to indulge! Lovely staff, great prices, nice location next to the cinema. Lovely evening out.
Matthew JonesMatthew Jones
00
We had an early evening booking (5pm) on a Saturday. The restaurant was fairly quiet at this time and we were seated straight away. Food is good but portions are too big for me. The halloumi fries are chunky and the dirty sauce is like a spicy mayonnaise, which goes well with the halloumi. The Chicken Mac & Cheese was flavourful with moist chicken, strips of bacon and a lovely toasted cheese topping. There was no need for chips that come with it, the side salad was enough to accompany the Mac & Cheese. The caramel & chocolate overload is exactly what it says on the tin! If it doesn't send you into a food coma, I don't know what will. Our server Eni was excellent, very friendly and attentive.....nothing was too much trouble for her. Food is reasonably priced for the size of the portions. Would definitely recommend Arbuckles if you are in the area.
Nikki DNikki D
00
Amazing for Birthday parties! Decided to take a gamble with this restaurant for a surprise birthday party and I did not disappoint. The staff were very helpful! I went to the restaurant the night before with some balloons and table confetti and all was placed on the table there next day as requested. The atmosphere was second to none. Beautiful modern decor and the food! Was amazing. Classic takes on the old style American steak houses. The portions were abundant and their mixed grill was spectacular. Even the sides were large if not maybe too large for an accompaniment but tasteful nonetheless. Upon arrival of desserts I mentioned to the staff to add candles to them as all members gathered round our table and sung happy birthday. Trully amazing customer service and will definetly return again!
Sandro GuerraSandro Guerra
00
Great service from Ivana today. Food was perfection. We went with our 5 year old, who throughly enjoyed her nuggets, chips and beans. A good sized meal for her with not too many chips. The nuggets were battered and it was lovely and crispy. Between my husband and myself we had the classic cheese burger and chips and the mixed grill. Both were lovely. The meat on the mixed grill was good quality with not too much fat and the steak was cooked perfectly to taste. We all had desserts, the mint ice cream sundae, the fudge cake and a mini chocolate overload for little one. All were delicious. The kiddies ice cream is a good size, but would be better suited to a slightly older child as it was way too much for a 5 year old, although she definitely gave it a good go.
Caroline SearleCaroline Searle
00
Nearby Attractions Of Arbuckles Restaurant
Cineworld - Ely

Cineworld - Ely
4.4
(691)Click for details
Nearby Restaurants Of Arbuckles Restaurant
Nando's Ely
KFC Ely - Leisure Village
Mangiare Ristorante Italiano Ely
Pizza Hut Ely
McDonald's
Costa Coffee
Subway

Nando's Ely
4.2
(314)Click for details

KFC Ely - Leisure Village
3.4
(556)Click for details

Mangiare Ristorante Italiano Ely
4.8
(118)Click for details

Pizza Hut Ely
4.0
(212)Click for details
Basic Info
Address
Leisure Village, Downham Rd, ELY CB6 2FE, United Kingdom
Map
Phone
+44 1353 656710
Call
Website
arbuckles.biz
Visit
Reviews
Overview
4.5
(1.3K reviews)
Ratings & Description
attractions: Cineworld - Ely, restaurants: Nando's Ely, KFC Ely - Leisure Village, Mangiare Ristorante Italiano Ely, Pizza Hut Ely, McDonald's, Costa Coffee, Subway

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