My mother ordered 2 pizzas through Just eat one night. Pizza didn't arrive. Since the restaurant was closed, we called them the next day. The woman said on the phone that the pizza had been delivered but no one had picked it up. My mother was waiting for the pizza even after closing time, but NO ONE KNOCKED on the door, even though her room is next to the door. Then I asked them about the compensation and the woman said on the phone that she couldn't do anything, neither pizza nor money. DISGUSTING! And the online Just eat didn't help either, they don't answer for weeks, even though they indicate by email that they...
Read moreA truly awful experience, food was delivered over an hour and a half late. When it finally arrived it was all cold. All the cheese tasted sour and made it inedible. When I called up afterwards they had no manager on site and wouldn’t help. No one could stomach the food and it went in the bin. We then ordered a dominoes. Eventually I had a call back and I was reimbursed fully and given a free meal. I will not be claiming...
Read moreNever had an issue with PJ's Burton but, tonight sadly lost a customer. They have swapped over to uber drivers, the pizza took a 10 minute detour through Stapenhill before getting to me and then, the delivery person rang the bell and left it on a bush in the garden!!! And drove off. Called the the store to be told without proof nothing they can do. So a cold pizza collected out of the front garden will...
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