We rang up to order a Rocco's Feast meal deal which comes with garlic bread and chicken goujons but we wanted to swap the garlic bread for garlic sticks. We were told we could not do this despite the fact that we are able to do that (and have done previously) via Just Eat. But they were adamant we were not allowed to do it - so basically we get better service by doing it through Just Eat than going direct. Absolutely ridiculous. So we ordered a Fanelli's instead which was the first time we ordered from them, and their pizza was even better, so don't think we'll be going back to Rocco's...
Read moreDon't waste your money unless you want to be disappointed. We just ordered 4 pizza's 2 of which were edible but tasteless. The bbq sizzle was like eating the card board box in which they came in. They were dry and the cheese was so cooked in that it was like eating plastic. When I called to complain I was told there was nothing they would do about it ! As no one has every complained about their pizzas ! Rather spend a little extra and order decent quality from Domino's. Or £2 aldi pizza is far...
Read moreAlways swore by Rocco’s as the small guy VS the the multinational Dominos. Have used them for years but unfortunately the current owner (of 5 years he tells me) is rather arrogant. No longer are they flexible and happy to help and instead adopt the attitude of ‘computer says no’ when I asked for double topping on pizza and none on the other. Turns out hes happy to hang up on a loyal, long lasting customer and shows no remorse when challenged despite simply asking to...
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