Soya Weybridge — Restaurant in Elmbridge

Worst fried chicken ever absolutely horrible!!! This so called restaurant thinks it's okay to serve its customers shrivelled up, dry, dreadfully and incorrectly seasoned and using old frying oil when as per their menu they charge £ 20.90 for 20 pieces of " Korean fried chicken" First of all the chef doesn't know what Korean fried chicken is because if they did it wouldn't taste or be served in this inedible manner. If you had served this chicken in Korea it would have been chucked in the bin straight away and someone would have to learn how to cook it properly. Also part of the 20 pieces was a few tiny chicken wings - I can't bear it when restaurants don't do their job properly.

If you would like to eat Korean fried chicken as it should be cooked visit Jin Go Gae in New Malden.

Quietly advised the owner of the restaurant that this chicken brought to the table is rather disappointing she went off her trolley and started talking some utter rubbish about the seasoning and coating of the chicken. I didn't want to make a fuss since the table behind us were other Koreans eating. I shan't eat here again...

Overall: ★★★☆☆

It would be unfair to give this place a four or five star review when you consider the spectrum of restaurants I go to. The bar is high! A strong three stars is commendable and if there are improvements then I would look at an upward rated review. It’s a mish mash of Korean and Japanese food which I’m not normally keen on because whilst there are some similarities they are very different cuisines. Seems fresh and clearly a favourite amongst locals in Weybridge. I thought the price point was high for what you get though. Service was prompt and pleasant. Importantly the food was presented well, served quickly and tasted good. No issues and a good place for a couple or a family. Lots of K Pop posters to appreciate!

Food: Korean/Japanese BBQ

What I liked:

• Friendly service • Bustling lunchtime atmosphere • Reasonable quality

What I didn’t like:

• Deceptive lure of the lunch prices v what they actually offer • Expensive for what it is • Menu is a bit chaotic

Do I recommend going? YES Will I go again? YES Was it good value? SO,...

We came here for dinner.

The waiting time before we could even place our order was very long, and after ordering, we had to wait an extremely long time again.

We ordered grilled beef and pork, and there was already a stove and grill pan on the table.

When we started grilling the meat, we realized that the pan was very dirty, with black residues stuck on the surface, which got all over the meat.

I called the owner over to ask for a clean pan, and I hoped they would also bring us new pieces of meat. But all I received was just a brief apology.

I couldn’t eat those dirty pieces of meat and had to set them aside. The owner seemed completely indifferent to what happened.

When it came time to pay, they asked why we didn’t eat the meat, even though they clearly knew it was their fault, but they still charged us the full price and did not offer any further apology.

I am usually easy-going about food, but with such terrible customer service, I would rate this place extremely poorly, and I will never come back here, even if...