Baltic Pearl — Restaurant in England

Was really looking forward to a meal out here with my misses after it had just re-opened after being closed for months. The sign outside looks so inviting, on arrival we were made to stand for 5 minutes even though we booked a table we were told there’s been a mix up which makes no sense as we booked online, then we were told that we could sit in the bar area until a table became available, this was not a good thing as now we could see all the food coming out piping hot and then it would sit under the heat lamp for 10, 15 some as long as 20minutes!! The food would come out piping hot, steaming, and would basically just sit there until there until it all went cold !! Also tables kept coming available and we was not moved, we were just left sat in the dingy corner, anyway We just sat there totally amazing wondering how these plates just kept building up, the staff didn’t have a clue what they were doing it was like it was there 1st day on planet earth ! Bar staff extremely slow, waiters were stacking all of the old dirty plates within 6 inch from the new fresh food that had just came out the kitchen which is absolutely disgusting and something we’ve never ever seen before, People were coming over and having a chat with the bar staff leaning over the food on the bar, basically spitting all over the food as they chat away directly over the food, honestly it was absolutely disgusting! We’ve never ever seen anything like it! You also had to queue and pay for your food before you had even eaten it? This is very strange also and not good atall as I left the misses at the table on her own for about 25 mins waiting to be served ! There was zero management, no one was being told what to do, everyone was just walking round like zombies apart from the female chef who we could see was clearly getting very annoyed at the plates building up, she’ was the only one keeping the place going to be honest it really was that bad, were just sat there both embarrassed it was so uncomfortable. Needless to say tables everywhere and were still sat on a dingy table near the bar. Everyone could see the food just sat there, starters came out and were just sat there on the side going cold , 5 mins later we get out luke warm starter, soup and garlic bread, garlic bread looked like it had been shown the oven, was barely cooked, eventually our mains came out as we could see them across the room Just sat there on the side under the tiny heat lamp, big enough to warm 1 or 2 plates yet there was about 8 plates just sat there, We waited and waited and no food was coming, waiters were literally bringing dirty plates past the fresh food and then walking back past the food without taking it to the table?? Eventually a guy got up and went and got his own food off the bar, my girlfriend then got up walked over and grabbed our food herself and explained to the waiter that we are not waiting any longer and we do not want cold food. The waiter happily let her take the food to her own table so she basically served herself, Then what a surprise the food was absolutely stone cold, We were that annoyed and disappointed that we didn’t want to complain and wait another half hour for a stone cold burger so I just eat the meat on the burger, left the chips and bun and left immediately without even touching any starters or desserts even though it’s included in the price, We just wanted to get out of there it was so embarrassing and We’ve never experienced anything like it before, We definitely will not be returning as I can honestly say this is the worst restaurant and worst eating out Experience we have ever had, even if it was free next time we still aren’t interested! Avoid like the plague. No stars! McDonald’s is a far far better option! Atelast...

I was looking forward to have a great dinner with my colleagues and was ready for as amazing food as I have in a restaurant called "Tasty Polish cooking" few miles away from Baltic Pearl. In the beginning we were welcomed and got a table behind the main entrance. I opened a menu a saw a huge selection of polish-lithuanian main dishes (plus bits from few more countries around). I ordered my favourite Solyanka soup which I had in all countries of former Soviet Union (Lithuania, Latvia, Ukraine, Armenia, Kazakhstan etc.) plus in some others like Bulgaria, Poland or Finland. My expectations were high, interior was well designed with warm Christmas lights and wooden finished. (slightly reminding mountain cottage). I got Solyanka after few minutes of waiting. I got bread as well. Bread was dry as Sahara, and soup was an absolute disaster. Cooked tomato passata from supermarket with some vegetables, vinegar and cheapest sausage. This soup was the worst Solyanka I've had among around 50 different restaurants around the world. It was even way worse than Solyanka I bought in plastic plate from Petrol station in south Latvia. I had few spoons and I would eat it if I was invited to someone's home just to be polite. But I refused to eat it here. Price 5£, my rating 2/10 Next dish was Placzek po Wengiersku (sorry for my poor polish skills). One of my favourite polish dishes. It's really hard to get wrong with it. Had it all across Poland and even a few polish restaurant abroad (UK, Germany, Lithuania..) This was way better than soup. Goulash was alright, could be way better, but I was hungry. Potato pancake too greasy, too thick and some parts, due to that, in the middle and on bottom edge weren't fried enough. Price 14£, score 6/10. Drinks were ok, you can't go wrong with that. Beer watery and average. I would give 2,5 stars out of 5, maybe even 3, because of great time we had as a friend's and colleagues.. but restaurant deserve less I'm afraid. Staff after first two appearances dissapear and forgot about us. They could be friendlier, it looked for us that at least one of girls was annoyed by her job. Restaurant was completely empty except of one table. Therefore 2 stars are well deserved. If you want to eat proper Polish home made food with amazing taste, great quality and very friendly and attentive staff, give it a 15minutes drive and eat at "Tasty Polish cooking" on the edge of Liverpool. Cheaper...

Took my boyfriend for a date to introduce him to Eastern European food...wasn't sure what to expect at all....well I must say we both we very pleasantly surprised and very impressed by the quality of food, the atmosphere and the staff. Baltic Pearl is a very cozy, beautifully decorated restaurant that can suit any occasion. The staff is very helpful and friendly. We were greeted by a lovely front house girl, who gave us a choice where to sit and explained the menu. Service was prompt, we still had time to treat ourselves to salad bar before starters arrived... My British boyfriend was surprised how tasty and fresh all dishes were and how welcoming the staff was. The desserts were simply divine! It is definitely worth more than you pay !!! P.S Just a quick comment to people who possibly had not as amazing experience as we did: Errors and little hick-ups can occur and it's never intentional for any business to disappoint the customer. Before criticism or negative comment, please think how it can effect the business in the long term. And how it can affect the staff and owners who bending backwards to please you all, to make sure they do all to make their customers happy. Unfortunately it's not always possible. However, it doesn't cost to be kind and understanding. But your quick rant and 1 star at the end can do a huge negative impact the business and staff. ....financially end mentally. Baltic Pearl, you definitely got a retuning customers here, we are actually planning to go back tomorrow with our friends 🙈🤣 Good luck in...