Bella Pizza Aylesbury — Restaurant in England

Ordered a 3 pizza meal deal with 1.25ltr of diet coke. We were told pizza would arrive within 45 minutes and it was speedily delivered within 20 minutes. We then were tucking into one of the pizzas when my wife noticed that there was a short curly hair in the margarita pizza. I contacted the restaurant abd told them that we found a hair in the pizza and the girl who answered was telling the owner and I could here him in the background asking which pizza was it, not that it made a difference! He then said that if we could hold it so that they could come and inspect the pizza when I told them that it was thrown away and I could here him in the background saying, " why would you throw it away and could we get it out of the bin?"..... Really? My wife didn't mention it straight away in case it would have put the rest of the family off eating it. I said to the girl that I won't be ordering again from them again and I will be leaving a poor review!! I wonder what health and safety would think of this!! Very poor customer service!!

They then try to bring me another pizza to make up for the poor service....TOO LATE!! I'd rather of had a partial refund but that...

Really good to see you again after 10 years. I come back and first thing I do when I want a pizza is search to see if your still there. And wow thank you for being there. Amazing pizza cooked to perfection eberytime. 10 years ago was the same and that shows consistency and pride in what uou do. Highly highly recommended for all the food you do. The bbq wings had that beautiful singed edge to make u actually feel like you'll sat at a bbq . The garlic bread was just right and the chips me cheese was perfection. Seriously get down there or give them a ring. Quality at its finest....

Absolutely appauling customer service started off with them answer other calls when ordering first. Then they forgot to delivery the ice cream and it took over 20mins to get it delivered again after calling them twice to chase it up. When the driver arrive he had such a bad attitude and just handed the ice cream reluctantly and left mumbling under his breath. Over all i wont be ordering from them again and i suggest others dont as well. Its not worth the hassle just to...