Bianco's Pizzeria — Restaurant in England

Abysmal, such a let down. Biancos used to be my go to for local pizza, go back 12 months and I would have guaranteed you the best pizza in the Eston/Grangetown area. My initial response this evening was to ring the store, but I thought better of that, as the people on the other end of the phone aren't able to give the driver a simple instruction to come to the back gate or we won't hear them, they certainly won't take note of my complaint. That was problem 1. Problem 2 simply, is that the pizza wasn't just cold, it was bloody frigid. The final problem? We ordered a tub of garlic, unfortunately we only got half a tub, as the other half of the sauce has spilled out of the crushed container and gone all over the pizza box. Would have returned this mess of a delivery if the wife hadnt asked me not to due to not wanting a fuss about tea at 22:00.

Wanted to leave this review in the hopes I could save at least one person future disappointment. I will not be using biancos...

Used this place for years.. never had issues. Ordered online tonight like I have in the past… food didn’t arrive. Called up to be told it hasn’t been sent as I’m out of the delivery area… had food delivered numerous times before mind. Then I was told they had been trying to contact me.. strange I’ve no missed calls/missed call alert texts… my number is up to date in my account on the website/app. I then get told when I was last in that I can’t have deliveries… another lie I’ve never been told that and I haven’t been inside for ages. If I was told that why would I order online and wait around nearly 2 hours? Think you need to update your website and app then cause it is still showing delivery is available to my address! Certainly...

Ordered with family. 3xpizzas, 2xchips and cheese and a garlic butter. We waited an hour and half and wish we hadnt bothered. All containers were sodden although in a plastic bag, they were piled ontop of each other which had collapsed them all. Chips tasted clinical, with processed cheese. Garlic sauce was added as an option to a pizza and a thick layer had just been dolloped on. The amount of cheese on pizzas was so thick it was hard, just came off. One pizza had the chips chucked on top. The whole thing was inedible and for the price of £40 the staff were rude and useless. AVOID...