I am very disappointed with how we were treated today. We had a table booked for 3 at 2.30pm then also requested another table from 4.30 onwards to extend drinks with further family members. However, the Bristol House rule is maximum of 5 per table, providing that doesn't interfere with the walk way to the toilet. So, after my friends left and my immediate family came to join us they were refused entry. Apparently, this was down to the managers discretion (on a last night pre lock down I'd rather see the boss), that although I'd previously booked another table next to us, for four, we weren't all allowed to sit there. So this is four adults and 2 children under the age of 12 that would if taken up a table of four!? Please can someone explain the meaning of this! I was told it wasn't possible for all of us to sit down (kids on laps), even though we were happy to leave when we were needed to, if that table was needed. Anyway, decided to leave immediately and will certainly not be going back again. However, I'd just like to add that the staff were very un accommodating and gave us a very sarcastic cheery 'goodbye' when we abruptly left. Mr Proper Job I think you need to re-assess your staffs customer...
Read moreDrove from Wellington. Why. Because my ev van was booked into Autobliss worle. Got stuck on the blinking motorway again. Anyhoo!. Arrived 10 minutes late. Dropped off van and walked home. On the way home, as I walked, I found my legs had something wrong with them. They couldn't walk past the pub. So I walked under-duress . Straight up to the bar. 1 x Pint down the hatch. Now I don't remember the Bristol House in the old days when it was a local. I seem to remember it closed down? Was due to be turned into a Tescos express ? But there was a locals protest? Then it re-opened. Anyhoo again! It was very nice inside. Sport on TV etc. Got served straight away. Was only in there for 5 mins as I necked the pint in 4. The afternoon sun and temperature were merciless on the walk home. My jeans were clinging, and my boots were singing with my feet, bringing up the backing vocals. My head was sweating, and my undies were a' wetting. I was greatful for an ice-cold drink. Seems like a...
Read moreAmazing prices, great beers. Very clean and fabulous black sparkly bar surface, generally a very nice atmosphere. Unfortunately some of the people using this pub do not appreciate the fantastic value for money as this place is better than even Wetherspoons on beer, lager and cider prices, no one comes close to the Bristol house and yet despite being provided a great space outside with ashtrays to smoke and vape, they chuck their fag ends all over the place and it really is a mess. Staff are very hard working and on the rare occasions some people get loud they control situations well and it...
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